Technology Lead Utilities Customer Services Cis

Job Title: Oracle Utilities CC&B Functional Lead
Work Location & Reporting Address: Chicago, IL 60603 or Baltimore, MD (Hybrid)
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Contract duration: 3 months
Target Start Date: 26 Oct 2026
Does this position require Visa independent candidates only? Yes

Interview Process (Is face to face required?) Video interviews

Job Details:
Minimum years of experience required: 10+ years
Certification needed: No
Domain: Energy & Utilities

Detailed Job Description:

Role Overview:
We are seeking an experienced Oracle Utilities CC&B Functional Lead to drive strategic initiatives in CCB area. The role will focus on stakeholder engagement, current-state assessments, solution design, modernization strategy, and migration planning for Oracle Utilities platforms.

Key Responsibilities:
Lead business and application assessments for Oracle Utilities CC&B environments.
Facilitate workshops with business stakeholders, SMEs, architects, and program leadership to identify opportunities and challenges.
Analyze current-state processes, applications, integrations, and operating models.
Perform fit-gap assessments and develop strategic recommendations.
Define target-state business processes and high-level solution designs.
Develop modernization, migration, and transformation roadmaps.
Evaluate impacts to business processes, data, integrations, and operations.
Collaborate with architecture and delivery teams to ensure solution feasibility.
Present findings, recommendations, and business cases to executive stakeholders.
Drive alignment across business, technology, and vendor teams.

Required Skills:
10+ years of Utilities industry experience.
Strong experience with Oracle Utilities CC&B processes.
Proven experience leading assessments, discovery workshops, and solution design initiatives.
Expertise in business process analysis, gap assessment, and roadmap development.
Experience with application modernization, migration, or transformation programs.
Strong stakeholder management and executive communication skills.
Ability to translate business objectives into actionable solution strategies.

Key Deliverables:
Current-State Assessment Report
Future-State Solution Vision
Business Process and Capability Assessment
Fit-Gap Analysis
Executive Recommendations and Business Case
High-Level Solution Architecture and Implementation Approach

Nice To Have Skills:
OUAF Groovy scripting
OUAF Scripting Engine
Oracle SQLPLSQL

Project Code: Master Project code for Exelon RSO2 HYdS