Technology Trainer

Client: Non-Profit/InsuranceJob Title: Technology Trainer/IT Trainer/Information Technology Trainer/Technical Trainer/IT Educator/IT Instructor/Information Technology Instructor/Information Technology EducatorLocation: Denver CO 80230 Duration: 3+ months with extensionHrs/Wk: 20.00Job Description:Responsibilities:Teaching technology courses virtually and in-person using the CLIENT curriculum and approachCreating a comfortable and supportive learning environmentProvide updates to Client hotlines on what is happening at the centerMaking outbound calls to Client membersMaintaining professionalism at all timesRepresenting and promoting Client culture and opportunities to course participantsEngaging in regular communication with CLIENT staff, including feedback on site issues, curriculum, etc.Coordinating with site staff, including site visits, graduations, etc.Submitting paperwork in a timely mannerCollecting surveys and evaluationsEntering data into Salesforce databaseParticipating in trainer meetings and other training eventsRecruiting participants, as neededParticipating in special projects, as needed (ex. outreach, curriculum, etc.)Supervising volunteers who assist classes, as needed Degree of autonomy and independent judgmentTechnology Trainers possess a moderate degree of autonomy and independent judgment especially in relationship to programs they’re assigned to teach and deliver. Technology trainers set the tone, mange the environment, and help guide groups of all sizes towards learning objectives that are preset by CLIENT.Front desk support, greeting people, and answering phonesAssist people with signing up for classesQualifications:Excellent speaking and communication skillsAbility to communicate technical information clearly in English (Spanish language proficiency (written and verbal) is a plus.)Experience teaching teenagers, adults, and/or seniors, preferableProficiency with Windows computers, iOS, popular social media sites, and other common technologies/devicesComfortable traveling to various senior/community centres as needed, when/if safe to do soAbility to work independently and as part of a training teamSuperior time-management skillsMinimum of 1 year experience in a professional work setting“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”