Telecom Service Assurance

Overview: Tek Ninjas is a global software consulting and digital services company built for speed, scale, and innovation, headquartered in Carrollton, Texas.

Job Title: Telecom Service Assurance

Location: Richardson TX, Tampa,FL & Baskin Ridge ,NJ

Duration: 2 months

Job Type: Contract

Work Type: Onsite

Job Description:

• Design, configure and implement IBM AIOps / IBM Cloud Pak for AIOps solutions supporting Telecom OSS and Service Assurance operations.
• Strong experience in fault/alarm management, event correlation, noise reduction, anomaly detection, root-cause analysis and service-impact identification.
• Integrate AIOps with EMS/NMS, monitoring platforms, ITSM systems, network inventory and telemetry/event sources across complex telecom environments.
• Hands-on expertise with IBM Netcool/OMNIbus, Event Manager, Watson/AIOps capabilities, automation workflows, APIs and event-management integrations.
• Apply AI/ML-driven correlation and predictive analytics to improve network availability, reduce alarm volumes and accelerate MTTD/MTTR.
• Work closely with NOC, Service Assurance, Network Operations, OSS architects and engineering teams to automate incident detection, correlation and remediation.
• Good understanding of 4G/5G, IP/MPLS, Transport/Fiber networks, SNMP/Syslog, REST APIs, Kafka, Linux and scripting/Python.

• 8+ years overall, with strong hands-on experience in IBM AIOps/Netcool + Telecom OSS/Service Assurance.

• IBM AIOps | Cloud Pak for AIOps | Netcool/OMNIbus | Event Correlation | Fault Management | Service Assurance | RCA | Automation | EMS/NMS | Telecom OSS | Python/Linux."

Tek Ninjas Group is an equal opportunity employer supporting workforce diversity.

About TekNinjas

TekNinjas is a global IT staffing partner placing skilled professionals with leading enterprises and system integrators across the US, Canada, UK, India, and the EU. We focus on the right fit - not just the fast fill - and stay engaged with our consultants well beyond the start date.

We're the right partners in your success.

TekNinjas is an Equal Opportunity Employer.