Desktop support/data center/traditional IT will be rejected.  Need: telecom/radio/towers experience within the geographic corridor/path of Westfield PA out to Schnectady NY but within 30-40 miles of the Westfield PA office location.

Primary Job Duties and Responsibilities (Essential Job Functions): Installation and maintenance of all telecommunications circuits including phone, carrier, microwave and other wireless communications systems, two-way radio, analog, digital and fiber optic systems. Read and interpret communications circuit diagrams and equipment documentation. Use advanced diagnostic test equipment to isolate and repair problems. Work closely with information technology telecom engineers to plan the installation of communication facilities, equipment for new facilities or sites as required. (20%) Installation and maintenance of local area network and wide area network equipment to ensure connectivity to desktop and remote locations. Basic computer diagnostic skills to support mobile computer and wireless network services. (15-20%) Support of all related systems associated with telecommunications including data devices, network equipment, telemeter devices and common equipment such as central radio dispatch equipment, radio consoles and other specialty phone devices. Provide advanced support for the remote terminal units in substations and provide this support for emergency management system testing. Assist in the alignment, maintenance and testing of power line carrier systems. (15%) Provide project consulting to telecom engineers. (10-15%) Provide technical input to assist in development of project planning. Assist IT telecom engineers in coordinating project plans and schedules. (5-15%) Coordinate activities of communications carrier companies during installation of circuits for company use. Coordinate efforts of contractors when they are providing services or installing equipment for the company. (5-10%) Correct phone line problems on company extensions and tie lines. Move company phones and workstations. Perform any additional responsibilities as requested or assigned. (0-5%)

Performance Expectations (Key Success Factors): Create department documentation on communications circuits and equipment. Install equipment and systems to meet other business units' deadlines and expectations. Perform responsibilities as directed within determined time frames and with a high degree of accuracy. Provide accurate input into the budget process and contribute to meeting the actual targets. Establish and maintain effective work relationships within the department and the company. Maintain the professional competence, knowledge and skills necessary for the satisfactory completion of responsibilities; enhance job knowledge and abilities by taking personal responsibility for professional development and training. Maintain sensitive and confidential information regarding company information. Attend work on a regular basis and support the company's employee policies and procedures, including workplace safety rules. Ensures all compliance aspects of position are known and followed; understands and complies with all policies, codes and regulations applicable to position and company.

Position Requirements: Must have a valid driver's license. Two-year degree in telecommunications or data networking or equivalent work experience. (Typically two years of additional related, progressive work experience would be needed for candidates applying for this position who do not possess a two year degree. A minimum of one year additional directly related technical experience is required.) Three years of experience in telecommunications or related voice and data communication field with advanced skills in multiple telecommunication or utility disciplines or has demonstrated advanced telecommunications skills, job knowledge and leadership skills during employment with the company. Must possess advanced AC/DC knowledge and understand the safety aspects of working in high voltage environments. Ability to test voice and data circuits using meters, oscilloscopes and other communication test equipment. Intermediate to advanced knowledge of information technology terms, equipment, systems, functions and major vendors. Effective oral and written communication skills. Able to effectively assist with the installation and troubleshooting efforts with vendors and service providers. Effective advanced analytical and problem-solving skills. Advanced ability to prioritize and handle multiple tasks and projects concurrently with limited daily supervision.  
 

OTHER:

Coverage Area – From Westfield PA out to Schnectady NY

Can you share your interview process?  2-3 team members in a panel interview; telecom tech interview process; show/tell/naming of equipment; share experience – by Team Video – potentially only 1 interview

This is a field job that has virtually no in-office work required – At field offices/tower sites 80% and 20% HQ office.

What percent travel is required and how far out from the home office?  Contractors will expense mileage; home needs to be within 30 miles of the Westfield PA or out to Schnectady area due to the field office locations; try to get local to Westfield first.

Will the person ever stay away from home overnight?  Rarely

What would a day-in-the-life-of look like for a person doing this job?  Assisting area telecom techs with problems and issues at the site.

Extensions approved annually.