LOCAL CANDIDATES WILL BE CONSIDERED FOR THIS NEED

The HR Shared Services Representative, within the HR Shared Services Team, responds to employee and manager inquiries for HR related matters, provides support for employee self-service tools, and provides accurate information about policies, processes, and programs to resolve employee inquiries and matters on a timely basis, while delivering exceptional customer service. This position provides day to day administrative support to the HR Business Partners. Works closely with other internal stakeholders and outside vendor contacts.

• Passion for delivering world-class customer service with focused attentiveness and responsiveness to customer needs
• Highly self-motivated individual with ability to work independently, think pro-actively, prioritize workload and manage multiple tasks requiring rigorous and meticulous attention to detail
• Acts proactively to achieve results and always strives to deliver more than is expected before being asked to.
• Excellent organizational skills and initiative to improve processes
• High integrity, sound judgement, and discretion regarding the handling of confidential and/or sensitive information
• Excellent interpersonal skills with a high degree of tact and diplomacy to diverse audiences
• Flexibility to handle changing work demands
• Maintain flexibility and a positive attitude toward innovation and change
• Positive and energetic team member. Possesses the drive to accomplish goals, meet deadlines and find solutions.
• Strong technical skills with proficiency in Microsoft based applications including Excel, Word, Outlook, Sharepoint, PowerPoint, Visio with a willingness to learn and master other software programs as needed
• Administrative skills: Answer telephones, compile statistics, interview others, maintain filing system, maintain logs.
• Knowledge of and willingness to maximize HRIS solutions.

For Holiday Coverage, Travelers are REQUIRED to work ONE of the following:

Christmas Eve/Christmas Day and Friday/weekend after
New Year Eve/New Year Day and Friday/weekend after

NOTE Extensions that are requested to END in November or before the holiday starts in December will NOT be considered for an extension at the beginning of 2026

• 1-3 years office experience in fast-paced setting, including independent decision-making, critical thinking, high level of customer service and attention to detail, required.
• Human Resources experience preferred.
• Experience using an automated Human Resource Information System (HRIS) is strongly preferred.
• Associate degree in Business or related field or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required. Bachelor s degree preferred.
• Certification in CCP, CEBS, SHRM or HRCI, Project Management or Six Sigma, preferred
• Perm address must be included in profile
• Candidate must have their own vehicle for this need
• Any/All RTO must be included in profile. ALL SCHEDULING REQUESTS MUST BE MADE AT THE TIME OF SUBMISSION. Facility will NOT approve scheduling requests at/after time of offer. Please obtain this information prior to submittal. Requests after offer may lead to rescinded offer

• Non Clinical - None