Case Coordinator (Home Care) Temporary (Possible Temp-to-Perm)

Location: 520 8th Avenue, New York, NY 10018
Schedule: Monday Friday | 9:00 AM 5:00 PM | Fully On-Site

We're seeking an experienced Case Coordinator to join our client's Home Care team for an immediate temporary assignment. This position will run from November through the first week of January, covering for a staff member on medical leave. There's a strong possibility of transitioning to a temp-to-perm role should the incumbent not return.

This is a non-clinical, fully in-person position responsible for coordinating and scheduling Home Health Aides (HHAs) to ensure clients receive timely, high-quality home care services in accordance with each plan of care.

• Coordinate and schedule home care services to ensure client needs and authorizations are met.

• Collaborate with internal teams to select appropriate home care workers based on client requirements.

• Communicate effectively with clients, referrers, clinicians, and agencies regarding service updates or changes.

• Maintain accurate case documentation and update records within internal systems (HHA Exchange).

• Provide support and guidance to home care workers, ensuring adherence to care plans and agency policies.

• Participate in case conferences and address scheduling, attendance, or payroll reconciliation issues.

• Report service issues or unusual occurrences to supervisors promptly.

• Participate in rotational on-call responsibilities as assigned.

• 1+ year of HHA Exchange experience required

• Prior Case Coordinator experience required

• Home Care experience required

• Experience scheduling HHAs required

• High School Diploma or GED required; Bachelor's degree preferred

• Minimum of 2 years of related experience in home care, health, or community services

• Excellent communication, organization, and problem-solving skills

• Strong teamwork and customer service orientation

• Business office environment; phone and computer use required.

• Mandatory annual trainings may include Sexual Harassment Prevention, HIPAA, OSHA, and IT Security.

• Opportunity to transition to permanent employment depending on long-term staffing needs.

ATD Technology, LLC is a certified minority woman owned business that creates opportunities to match qualified individuals with client programs while meeting all parties' financial and technical goals. ATD is a full service provider with offerings in Contract, Permanent and Temp-to-Perm staffing solutions. We serve Fortune 1000, mid cap and small cap companies in the Commercial, Public and Government sectors.