Description Mendocino-Lake Community College District is currently accepting applications for a Short‑Term, Non‑Continuing Computer Support Technician for our Coast Center location in Fort Bragg. This is a temporary, non‑continuing position open until filled. Mission and Equity We are seeking an equity‑minded person who is committed to supporting our diverse student population and the District Mission. Please review our District Mission, Goals, and Values at the following website: MLCCD – Mission, Goals and Values . Responsibilities Performs computer support activities; responds to questions and resolves computer‑related problems, analyzing whether hardware, application software, programming, or systems software are involved. Receives, sets up, and loads software; installs microcomputers; receives and installs microcomputer peripherals including multiple models, hardware configurations, and a variety of system software. Coordinates the activities of the instructional computer lab; assists and interacts with instructors to provide access for projects; organizes, maintains, and develops operational and security procedures for instructional computer labs, coordinating such between the college centers and the main campus. Provides computer support for instructional and/or administrative computer use; provides telephone and on‑site support for students, faculty, departments, and other District personnel; provides computer and software resources for students. Learns new software applications quickly; assists in overall software maintenance; upgrades to new versions; and monitors software for viruses as necessary. Evaluates, tests, and recommends selected hardware and software packages and determines features that best meet District needs; researches products and vendors for long‑term support and dependability; works with vendors to get configurations and pricing on new computer equipment and repair components. Trains users in the use and care of microcomputer equipment, minicomputer peripherals and associated software. Stays current on technical changes by reading trade journals and hardware/software manuals; attends workshops and meetings as directed. Maintains hardware and software microcomputer inventory; oversees purchase orders from generation to receipt of items; orders computer supplies from vendors. Identifies, diagnoses, and resolves problems for users of personal computer software and hardware, District network, the Internet and new computer technology; communicates solutions to end‑users. Delivers, tags, and sets up end‑user PC and Macintosh desktop hardware, software and peripherals. Diagnoses and resolves end‑user network or local printer problems, PC and Macintosh hardware problems and mainframe, e‑mail, Internet, and local‑area network access problems. Coordinates timely repair of PC and Macintosh computer equipment covered by third‑party vendor maintenance agreements. Performs minor desktop hardware repair for PC and Macintosh computer equipment and peripherals that are not covered by third‑party vendor maintenance agreements. Helps install local area network cabling systems and equipment such as network interface cards, hubs and switches. Assists with network administration as related to server operating systems, TCP/IP and internet technology. Assists with telephone and telecommunications issues and planning also satellite and teleconferencing issues and planning as needed. Performs related duties as assigned. Primary Work Location The primary work location will be in Fort Bragg, CA; however, travel to other centers or the Ukiah Campus could be required. Salary And Benefits This is a Short‑Term Non‑Continuing (STNC), temporary, hourly position, 20 hours per week, $28.41 per hour. Ed Code 88003 authorizes a governing board to hire STNC employees for less than 75% of a school year, up to 180 days. Please see the current salary schedule at: MLCCD – Salary Schedule . Benefits: The College offers a Bronze level benefit plan at the cost of the employee. Paid Time Off: The successful candidate will earn forty (40) hours of sick leave per fiscal year. Retirement: This position may be eligible for CalPERS Retirement (contingent upon number of hours worked within the fiscal year). Working Conditions Office and computer room environment; subject to noise from computer equipment. Physical demands including sitting, standing, reaching, bending, walking, and lifting up to 70 lbs. Qualifications Must meet Human Resources guidelines for qualified hiring; including but not limited to a Live Scan background check and completion of TB test. Must have experience in Computer Support. Knowledge of High School Diploma / GED Equivalent, AA Preferred. Methods and procedures of operating electronic computers and peripheral equipment Administration (installation, maintenance, security, operation) of Windows Servers TCP/IP Lan/Wan environments and internet technologies and products Network strategies and a variety of network operating systems Operational and security procedures related to an instructional computer lab Teleconferencing and multimedia equipment Software licensing issues Recordkeeping techniques Basic troubleshooting techniques Macintosh and PC desktop operating systems Various software applications and basic hardware for the PC and/or Macintosh Principles and theories of network systems and management Basic understanding of electrical safety procedures Verbal and written communication skills Interpersonal skills using tact, patience, and courtesy Ability to Deliver technical customer support Identify, troubleshoot and resolve a wide range of technical computer‑related problems Identify, evaluate and solve end‑user workstation problems Support and train end‑users in a wide range of software applications as needed Read, understand and apply complex technical information including periodicals, journals, governmental regulations, and hardware/software manuals Master new computer technology Operate computers and peripheral equipment properly, accurately and efficiently. Test and upgrade a variety of software and hardware Organize, prioritize, and schedule workload. Work independently with little direction. Analyze situations accurately and adopt an effective course of action. Communicate effectively both verbally and in writing. Meet schedules and timelines. Provide assistance in operating teleconferencing and multi‑media equipment Learn department and program objectives and goals Establish and maintain cooperative and effective working relationships with others Operate computers and peripheral equipment properly and efficiently Physical Ability to Physical demands including sitting, standing, reaching, bending, walking, and lifting up to 70 lbs. Additional Information Important Notes Regarding Application Procedure All application materials must be received by 11:59 pm on the closing date indicated above. Only completed applications with the above required documents will be reviewed by the committee. Application materials not required (including reference letters) for this position will not be reviewed. Remove personally identifiable information such as personal photos, social security number, birth date, age, and gender from your application materials. Expenses related to the recruitment process are the responsibility of the applicant. Incomplete application packets will not be accepted. Interviews are by invitation only. The college does not reimburse applicants for related travel expenses. Selection Procedure A search committee will review and invite applicants for an interview. Meeting the posted requirements does not guarantee an interview. A written performance exercise and/or presentation may be a part of the interview, and finalists may be invited to return for a second interview. All notifications will be via email, and by accessing your application profile. Conditions of Employment In accordance with Federal Law all employees must provide proof of eligibility to work in the United States; Must be fingerprinted through DOJ and FBI and have background clearance; and Must take a TB test (once hired and every four years thereafter). Within 6 months of employment, must complete required District trainings such as Sexual Harassment Prevention. Mendocino-Lake Community College District is not authorized to sponsor employment visas and be the employer of record for F-1 Visa - OPT extension EEO Statement Mendocino College is an equal opportunity employer and actively seeks a diverse pool of qualified applicants. The policy of the College is to encourage applications from all persons. Mendocino College does not discriminate on the basis of ethnicity or race, color, sex or gender, gender identity, gender expression, age, religion, marital status, disability, sexual orientation, national origin, medical conditions, genetic conditions, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), military or veteran status. Mendocino College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking. Accommodations Persons with disabilities who require reasonable accommodation to complete the employment process must notify Human Resources no later than 72 hours prior to the closing date. Human Resources can be contacted at (707) 468-3065 or via email at HRRecruiting@mendocino.edu. Commitment to Diversity The Mendocino-Lake Community College District is committed to employing qualified administrators, faculty, and staff members who are dedicated to student success and to recruiting and hiring persons from diverse backgrounds. Diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students including first generation students, underrepresented students, and students of color. The District strives to employ and retain faculty, staff and administrative personnel who promote a positive learning environment and are well prepared to serve our increasingly diverse student population. About Our College Established in 1973, Mendocino College, a Hispanic Serving Institution, is a vibrant and inclusive academic community, rich in culture, creativity, diversity, and technology. A fully accredited two‑year community college, the District serves more than 6,500 students across four locations in the greater parts of Lake and Mendocino Counties. Complete with a friendly small‑campus academic setting and a respectfully collaborative work environment, Mendocino College prepares students for a future of innovation and success. About Our Communities Mendocino and Lake Counties include some of California’s most picturesque landscape. Because of the geographic location, climate, and natural beauty, Mendocino and Lake Counties attract many visitors. Agriculture, timber, and tourism industries form the economic base of the area with some light manufacturing. Mendocino and Lake Counties have a long and colorful history as a premium grape‑growing region within the state’s famous North Coast wine country. A relaxed and friendly lifestyle is characteristic of our communities. Recreational opportunities abound for water skiing, swimming, fishing, boating, sailing, camping, hiking, tennis and golf. Check out the local visitor guides to find out more: & Application Prompt Questions 01. If you are selected for this position, how will you demonstrate commitment to student success? (Not to exceed 500 words) 02. Have you attached your current resume? Yes No 03. Have you attached your letter of interest that succinctly addresses how your experience and professional qualifications prepare you for this position? Yes No 04. Have you provided the contact information for three (3) professional references? Yes No 05. This position is in‑person and requires on campus attendance. There is not an option for remote work. By typing your name below you acknowledge you understand the above stated information. 06. IMPORTANT: All applicants are required to submit requested application materials as defined in the application procedure. Supplemental question(s)/writing prompts will provide information about your background and experience related to this position and will be used in the screening and selection process. Be concise, yet specific. "See resume" or links will not be accepted as a substitute for your responses to these prompts. Submit your response(s) in the attachments section of the application. For more details, please refer to the Application Procedures section of the job announcement. If you fail to submit the additional information, your application will be considered incomplete and will not be moved forward for the screening process. Question: I have read and understand the required documentation upload process. Yes No Required Question #J-18808-Ljbffr