Terrace Cafe Server

POSITION SUMMARY

The Cincinnati Art Museum has an opening for part-time Terrace Café Servers in the Museum’s café. The Terrace Café is open Tuesday through Sunday 11am-3pm, with extended hours on Thursday until 7:30pm.

The Café Server provides exceptional experiences to our guests. Café Server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus, and serving food and beverages. Café Servers are expected to assist guests in a timely fashion and with a positive attitude.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

Reporting to the Café Manager, duties include, but are not limited to:

• Prepare cafe tables with special attention to sanitation and order.
• Attend to customers upon entrance.
• Present menus and help customers select food and beverages.
• Take and serve orders.
• Answer questions or make recommendations for complementary products.
• Collaborate with other servers and kitchen staff.
• Assist and handle guest issues with professionalism.
• Issue bills and accept payment.
• Answer phone calls and make reservations.
• Other duties as assigned.

MINIMUM REQUIREMENTS

• Proven customer service and restaurant server experience.
• Ability to work in a fast-paced environment.
• Weekend availability.
• Cash handling and point of sale experience. Experience with Toast a plus.
• Attention to cleanliness and safety.
• Effective interpersonal skills, ability to work with groups of diverse backgrounds.
• Candidate must be dependable, organized, and be able to meet the physical demands of the position.