Territory Manager

Essential Duties

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• Responsible for the sales and ongoing support of Kestra products
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• Consistently meet or exceed quarterly and annual sales targets as well as performance-based objectives
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• Grow and develop trusted partner relationships with key accounts and stakeholders within the territory in a professional and ethical manner
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• Prepare quarterly Business Plans and present to Regional Sales Leadership
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• Ensure responsible and appropriate use of budgeted expenses by adhering to Kestra policies and procedures
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• Attend key exhibits and conventions, as required
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• Coordinate patient interaction with Clinical Advisors and Customer Care team
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• Provide key feedback and information in a timely manner to appropriate internal stakeholders
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• Work closely with leadership across the Sales and Marketing Teams to successfully implement market strategies
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• Manage sales cycle from introduction to product delivery
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• Build long-term partnerships from sales calls
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• Manage pipeline of customers
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• Proactively maintain positive client relationships
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• Respond to client issues and complaints
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• Maintain records and sales data
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• Adhere to Pledge of Confidentiality
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• Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient’s case.
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COMPETENCIES

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• Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement.
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• Integrity: Commitment, accountability, and dedication to the highest ethical standards.
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• Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
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• Action/Results: High energy, decisive planning, timely execution.
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• Innovation: Generation of new ideas from original thinking.
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• Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
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• Emotional Intelligence: Recognizes, understands, manages one’s own emotions and is able to influence others. A critical skill for pressure situations.
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Requirements

Education/Experience Required:

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• 5+ years of successful medical device sales experience
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• 3+ years of outside sales experience
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• Bachelor’s degree from an accredited four-year college or university in Business, Sales, Marketing, or a related field, or an equivalent combination of education and professional experience
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• Must reside in the assigned territory
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• Ability to drive an automobile with a valid driver’s license and acceptable completion of a motor vehicle report (MVR)
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• Demonstrated strong business acumen
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• Excellent written and verbal communication skills
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• Familiarity of MS Office, including MS Teams
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• Post offer, must be able to achieve credentialing for hospital system entry including, but not limited to:
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• Documentation of vaccination and immunization status
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• Completion of background check
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• Completion of drug screening testing
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• Review and agree to hospital policies and procedures
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• Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety
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Preferred:

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• Experience in calling Cardiologists, Electrophysiologists, Interventional Cardiologists, or Cath Lab highly preferred
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• Demonstrated understanding of Durable Medical Equipment (DME) process flow
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• Knowledge of the cardiac care landscape and customer decision-making processes
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• Internal candidates who do not have the required experience may still be considered if they have demonstrated consistent performance aligned with sales expectations and have served in a sales support role.
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SUPERVISORY RESPONSIBILITIES:

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• None
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WORK ENVIRONMENT:

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• Fast paced field role
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• Noise volume typical of being in the field or clinical setting
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• Extended hours when needed, based on business needs
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• Kestra manufactures and provides life-saving products regulated by the Federal Food and Drug Administration and under contract with Medicare. Kestra maintains a drug free workplace and testing is a condition of employment post-offer.
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