Test Laboratory Manager

Robert Half's client is seeking an Approved Product List (APL) Test Lab Manager to lead an approval program that will approve devices and configuration specifications for use within the USAccess infrastructure. This APL Test Lab Manager ensures the lab is resourced and has standard operating procedures to configure, test, and specify all approved devices that support endpoint services such as local printing, enrollment stations, and other stations that can provide PIV services. The Lab Manager ensures that all devices and associated configuration information are published on an approved list and provides direct guidance to agencies wishing to deliver PIV services via GSA’s USAccess Program.Responsibilities:Create and maintain an equipment integration lab that can test and qualify printers eligible for use, and maintain a list of approved products, peripherals, and supplies.Create an Approved Product List that assists agencies with the purchase of approved printers, peripherals, and supplies. Existing printer configurations shall be reviewed and, if qualified, placed on the APL.Develop and maintain configuration guides that specify the equipment, options, settings, and deployment considerations necessary for customer agencies to install and print cards locally.Develop and maintain Frequently Asked Questions (FAQ) and troubleshooting guides to assist agencies with setup or operating issues.Create an assistance center, as part of the overall service desk approach, that supports agency requests for assistance with the installation, configuration, and initial operation of local printers.Must have demonstrated experience in the following areas:Designing test protocols and validation plansPerforming data analysis on test resultsImproving test processes through feedback loopsDeveloping test plans and test cases, and executing planned testsManual and automated testing approachesRegression testing and interoperability testingRoot cause analysis and defect trackingSOP development and maintenanceWorkflow optimizationChange management for new devices, firmware, configurations, and related updatesFamiliarity with FIPS 201 testing, ISO/IEC 17025, Logical Access Control Systems (LACS), and/or Physical Access Control Systems (PACS) is a plusPosition Requirements:Must be a U.S. citizenBachelor's degreeMust be able to obtain a NACI clearance3-5+ years of experience in an APL labThis is part-time, long-term contract position that will be onsite 3 days/week in Reston, VA. Contract duration through 203620-32 hours/week for the first 6 months~20 hours/week thereafterBenefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.