Ticket Agent Full-time Location: Monticello, NY Compensation: $18.90 per hour Join Our Team! Company Overview Coach USA, one of the largest transportation companies in North America, is hiring a full-time Ticket Agent at its New Brunswick, NJ location. We are a leading travel company committed to curating exceptional travel experiences for our clients. With a focus on seamless service, meticulous planning, and innovation, we set the standard for memorable journey. What We Offer Paid weekly/Direct deposit Medical, Dental, Vision Flexible Spending Account ($3,300) Dependent Care Spending Account (Daycare $5000) Company-sponsored Life insurance ($100k) 401k Retirement Plan with Company match Vacation 10 Paid Holidays 7 PTO Floating Holidays, Birthday Employee Discounts through LifeMart and Tickets at Work (Travel, Hotels, Car Rentals, Theme Parks, Electronics, Childcare and more) Save up to 15% on Verizon Wireless Bill with Employee Discount Samsung save@work HUSK Marketplace (discounts on Fitness, Nutrition, Mental Health, and more) Perfect Attendance $100 (every 6 months) Union Shop Responsibilities Provide exemplary customer service to clients, addressing inquiries and resolving issues promptly and professionally. Conduct comprehensive research on destinations, activities, accommodations, and dining options for group travel. Manage all incoming communication channels promptly and professionally. Execute financial transactions with precision, including collecting, processing, and refunding funds from client/vendor accounts. Collaborate seamlessly and communicate effectively with colleagues as required. Qualifications Exceptional organizational skills and attention to detail, with the ability to manage multiple projects simultaneously. Excellent written and verbal communication skills, with the ability to interact effectively with clients and colleagues at all levels. Self-motivated with the ability to prioritize tasks and work independently in a fast-paced environment. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software applications. Ready to Embark on Your Next Career Journey? If you are a motivated and enthusiastic individual with a passion for travel and a commitment to excellence, we invite you to apply for this exciting opportunity. Please submit your resume detailing your qualifications and why you are interested in joining our team. Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class. #J-18808-Ljbffr