Job Title: Ticketing Associate
Department: Hospitality
Reports to: Hospitality Manager
Classification: Full Time or Part Time; Hourly; Non Exempt
Type: In person

About the Position
The Ticketing Associate at Belle Meade Historic Site & Winery is responsible for greeting guests and
checking in guests with reservations. This role involves selling tickets on site and guiding guests to various
attractions. Ticketing Associates have a passion for providing excellent customer service and a
commitment to hospitality.

Duties/Responsibilities
Welcome and greet visitors to the site, collect tickets, and provide guidance on exhibits and
points of interest.
Display a customer focused demeanor and effectively engage with large daily crowds.
Provide outstanding customer service and promptly address any inquiries from visitors.
Develop expertise in all public ticketed experiences and actively promote ticket sales to walk in
visitors.
Assist in coordinating special events and programs, particularly those held on weekends.
Fulfill any additional assigned duties as required to support operational needs.

Required Skills/Abilities
Excellent oral communication and people skills.
Ability to multitask efficiently and within designated timeframes
Strong customer service skills

Education and Experience
Familiarity with a point of sale system is desirable
Strong customer service skills are a must
High school diploma or equivalent is preferred

Work Environment and Physical Demands

• Sitting, standing, and walking for prolonged periods of time
• Ability to bend, squat, kneel, twist, grab, and lift
• Provide necessary provisions for individuals with diverse mobility needs
• Belle Meade Historic Site & Winery is open daily 9:00 am to 5:00 pm daily
• Friday through Monday availability is required

Compensation

• $17 per hour

Application Process:

• To apply please send resume and cover letter to
• Qualified Candidates will be contacted