Ticketing Manager

Outback Presents has a unique opportunity for a music industry professional with event ticketing experience to join the nation’s leading independent events promoter as a Ticketing Manager. The Ticketing Manager will contribute to Outback Present’s growth by planning and executing ticketing setups and strategies for numerous live events in clubs, theaters, amphitheaters and arenas across various markets in the United States and Canada.Key ResponsibilitiesOversee the ticketing set up for a high volume of shows, tours, and festivals at once, managing varying timelinesCommunicate with venue box offices to provide clear and precise instruction for event ticketing setupBuild and manage ticketing for events using Outback Presents’ in-house ticketing system, with occasional onsite box office workWork in conjunction with Outback Presents’ booking, production, and marketing teams to ensure proper set up of ticket builds, including pre-sales, holds, kills, comps, etc.Confirm all ticketing builds meet the target potential gross prior to going on saleEnsure all features of the ticketing platform in use are being utilized and capitalized to its full potentialConduct consistent analysis of ticket sales for on sale events to proactively identify and help resolve any issuesCreate and distribute regular ticketing reports internally to inform various teams about the status of events and provide recommendations where necessaryMaintain internal database for venues including up-to-date seating chartsQualifications:Bachelor’s degree in business, operations, finance, or related field or equivalent experienceA minimum of 4 years of experience in live event ticketingStrong understanding of concert promotion and the life cycle of an eventExperience building reserved and general admission events on ticketing platforms (Ticketmaster / TM1)Experience communicating with venues, artist management, agents and other entertainment professionalsHigh proficiency in Microsoft Office, Google Suite (drive, docs, spreadsheets, etc.)Excellent organizational skill and exercise extreme attention to detail. Must be able to meet strict deadlines in a fast-paced environmentAbility to effectively work on multiple and various tasks at onceAbility to work effectively within a team as well as independentlyGeneral knowledge of music, sports, theater, comedy, podcast and family eventsOccasional travel to events, as neededMust be willing to work on-site weekdays in the Nashville office. This is not a remote position.BenefitsHealth insurance and supplemental insurance plans to chose fromPaid time off, including vacation days, sick days, and company holidaysOpportunities to attend live music and comedy events401K plan and company contributionOutback Presents is the leading independent, full-service promoter of live entertainment. Based in Nashville, Tennessee, Outback Presents specializes in producing music and comedy shows, tours, and festivals across North America and connecting its diverse roster of artists with their fans. Outback Presents provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender/expression, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military.