Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Job Duties:Duty Drawback Refund Analysis - Extract, review, interpret and prepare necessary data for duty drawback claims. Work closely with service provider, broker, and freight forwarders, to determine, maintain, and audit duty drawback claims. Provide data and documentation to service provider. Track and provide statistics regarding refunds filed, refunding and outstanding. Create a method to report metrics regarding refund amounts claimed, received and outstanding. Create a metric for failed packages to identify trends. Identify corrective action needed and work with partners to implement process change. Ensure errors are identified and corrective action is taken to fulfill and resolve claims package for refund. Support improvement with negative trends by providing key training to personnel involved. Create and implement processes or improve current processes to maintain consistency. Work with stakeholders cross-functionally and internationally to identify and implement process improvements. Ensure auditability of refund requests to United States Customs and Border Protection by verifying compliance data to include classification and country of origin determination.Continuous Process Improvement Analysis - Work independently based on experience and knowledge to conduct analysis on trade compliance processes within the drawback framework to identify areas of additional refund potential. With minimal supervision, work with key stakeholders to implement processes that support additional drawback refunds and/or reduce the Company’s customs compliance risk.Research, Planning, and Implementation - Research upcoming or new laws, regulations, and best practices in drawback determination to plan needed changes and oversee execution of changes. Document procedures to support process creation, change, or improvement.Trade Compliance Team Support - Support tactical trade compliance tasks when directed. Troubleshoot Import / Export issues. Perform other duties as assigned.Minimum Qualifications:2-4 years related experienceAssociate degree (Trade Compliance, Manufacturing or Supply Chain)Non-degree considered if 6+ years of related experience along with a high school diploma or GEDFrequent travel (6-20%)Frequent overnight stays (6-20%)Preferred Qualifications:Experienced in document review or audit in Trade Compliance, Manufacturing or Supply Chain.Good organizational and interpersonal communication skills.Able to lead as an individual contributor and work as a contributing team member on cross-functional teams.Knowledgeable in Microsoft Excel. Strong analytical skills, detail oriented, and able to multi-task.Professional with high degree of autonomy.Proven problem-solving and decision-making skills. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.EOE Veterans/Disabilities