Training & Development Trainer – Property Management

Montvale, NJ Broad Management Group

Ready to elevate the learning experience across an entire organization?

If you’ve worked in multifamily property management and know firsthand that great training is the difference between a thriving community and constant fire-drills, this role was built for you. Broad Management Group is seeking a seasoned corporate trainer who understands residential leasing, maintenance operations, fair housing and regulatory compliance, and property-level performance standards—and can turn real-world experience into structured, scalable training that actually sticks. This is not a “read-the-slides” role. You will design, create, and lead company-wide training that shapes how our teams perform every day.

As the owner of our company-wide training program, you will:

• Design, create, and deliver role-specific training programs across all departments
  
• Partner with department heads to ensure training content is accurate, current, compliant, and aligned with company goals
  
• Develop structured, facilitator-ready training materials, syllabi, and resources for both in-person and virtual sessions
  
• Oversee onboarding training schedules to ensure timely and consistent completion for all new hires
  
• Maintain training calendars, records, and tracking systems
  
• Evaluate training effectiveness and continuously improve content based on feedback and performance outcomes
  
• Collaborate with Regional Managers to ensure site-level training compliance and consistency
  
• Identify training gaps and recommend enhancements based on operational needs and industry best practices
  
• Own the accuracy, organization, and ongoing updates of all company training content
  
• Travel to properties for on-site training as needed (preferred, not required)
  
  

What You Bring:
3+ years in property management
Prior training, onboarding, or instructional experience
Strong communication, organizational, and time-management skills
Proficiency in Microsoft Office, Zoom/Teams, and Smartsheet
LMS experience or bilingual? Even better!

This is more than a training role—it’s a company-wide impact role.
If you're ready to build a training program that sets the standard, we want to hear from you.

Apply now and help us grow stronger, smarter, and more successful—together.

#OFFICE25

Qualifications:

• Proven experience in the property management industry (3+ years preferred).
• Previous training, onboarding, or instructional experience strongly preferred.
• Excellent verbal and written communication skills.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office Suite, Smartsheet, and virtual training platforms (Zoom, Teams, etc.).

Preferred Skills:

• Experience with learning management systems (LMS).
• Bilingual (English/Spanish) a plus.
• Knowledge of Fair Housing, OSHA, and other industry compliance standards.