Training And Documentation Specialist Apply
Client: State of New York
Job Title: Training and Documentation Specialist
Duration: 24 Months
Start Date: ASAP
Location: 10 British American Blvd., Latham, NY 12110 (Hybrid)
Position Type: Contract
Interview Type: Webcam Interview
Ceipal ID: SNY_LMS577_VH
Requirement ID: HBITS-06-13577
NYS Office of the Attorney General
Description
This position requires to build training environments and develop documentation for multiple technology needs. Candidate will work with subject matter experts, application developers, training staff, and users to understand the applications and business processes in order to develop the required materials.
Job Title: Training and Documentation Specialist
Duration: 24 Months
Start Date: ASAP
Location: 10 British American Blvd., Latham, NY 12110 (Hybrid)
Position Type: Contract
Interview Type: Webcam Interview
Ceipal ID: SNY_LMS577_VH
Requirement ID: HBITS-06-13577
NYS Office of the Attorney General
Description
This position requires to build training environments and develop documentation for multiple technology needs. Candidate will work with subject matter experts, application developers, training staff, and users to understand the applications and business processes in order to develop the required materials.
Responsibilities:
- Create Training materials,
- Create Test scripts
- Create user guides,
- Create correspondence to end users,
- Create functional descriptions,
- Create application glossaries,
- Create guidelines for end users,
- Create reports and edit reports,
- Create policies and standard operating procedures, and
- Create presentations.
- As applications development process proceeds, written materials need to be updated with the changes in the application and its processes and changes in the business processes.
Required Skills:
- 84 months of experience creating documentation, instructions, training and testing materials for Enterprise applications that serve multiple groups with user bases of over 1,000 users in the public or private sector.
- 36 months of experience authoring technical documentation including user guides, training manuals.
- 24 months of experience leveraging MS Office Suite to produce deliverables
- 36 months of experience working with technical staff and stakeholders at all levels to define business and technical processes
- 12 months experience building reports using Oracle Analytics tools like OBIEE or Oracle BI Publisher.
- 24 months of experience with Siebel Case Management System
- 12 months of experience using UPK (User Productivity Kit)
- 12 months of configuring and testing calendar integration products including CALDAV
- 12 months of experience with Oracle SQL to assist with staging data for training environments.
- 12 months of experience working with Public sector.
V Group Inc. is an IT Services company which supplies IT staffing, project management, and delivery services in software, network, help desk and all IT areas. Our primary focus is the public sector including state and federal contracts. We have multiple awards/ contracts with the following states: AR, CA, DE, FL, GA, IL, KY, MD, ME, MI, NC, NJ, NY, OH, OR, PA, SC, TX, VA, and WA. If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.
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