Job Description: Training Coordinator

Outerspace is a new type of Ops Center. We come from the brand side and have built and led operations for companies like Steve Madden, Prada and Nice Laundry. We leverage the latest technology to support our high growth brands and their daily operations. Outerspace provides a number of services including, but not limited to, warehousing and fulfillment, customization and light manufacturing, and product photography.

The Training Coordinator is an integral part of the compliance department team, responsible for conducting and maintaining a training program for warehouse personnel within Outerspace.

Responsibilities:

• Conducts and/or schedules training for all functions in the account of all shifts
• Maintain standard operating procedures/Work Instructions (WIs) that meet customer requirements, that align with Outerspace standards
• Create/maintain employee Training Matrixes for assigned accounts
• Prepares schedule for orientation and basic safety training for new employees
• Supporting PEAK operations and new businesses
• Create Quick Reference Guides (QRGs) for key functions—as needed
• Manages floor Training Program for all Outerspace Facilities
• Trains and completes required documentation to certify floor trainers in their primary functions
• Performs audits on Floor Trainers to ensure training processes is completed IAW Outerspace Training Program
• Evaluates training effectiveness to ensure employees meet strategic goals and achieve results using training observations
• Maintains and updates applicable files IAW ISO standards
• Assists new employees in onboarding, to include new user logins, passwords, equipment, and barcode creation
• Other duties as required and assigned

Requirements:

• High school diploma or GED (General Education Diploma) equivalent
• Minimum 1 to 2 years of relevant training experience in warehouse; or an equivalent
• combination of education and experience
• PC literate to include proficiency with Microsoft Word, Excel, PowerPoint and Outlook
• Exceptional verbal and written communication skills
• Bilingual English and Spanish
• Ability to conduct training classes for audiences at all levels of the organization
• Ability to develop and proof training materials
• Proven presentation and facilitation skills