Job purpose

The Training Manager is responsible for identifying and assessing training needs, creating tailored training plans, and implementing various training methods to enhance employees' skills and performance. They monitor training program effectiveness, manage budgets, and stay updated on training trends.

Duties and Responsibilities

• Manage Fast Track (LMS)

• Manage corporate relationships

• Analyze training data and translate it into compelling stories for stakeholders

• Create training materials

• Manage and hit training goals

• Demonstrate willingness to take risks and embrace change to provide more effective learning experiences

• Establish and maintain reporting mechanisms to track training effectiveness, employee progress, and performance metrics

• Design and execute long-term development strategies to support the growth and career progression of team members, including leadership development initiatives

• Lead the training efforts for marketing rollouts, ensuring team members are equipped with the knowledge and skills to effectively promote and execute new menu items, promotions, and initiatives

• Identify opportunities for skill enhancement and create training modules to address gaps in performance or areas for improvement

• Collaborate with cross-functional teams, including Operations, Marketing, and Human Resources, to align training initiatives with organizational goals and objectives

• Lead team-wide meetings and workshops to communicate updates, share best practices, and foster a culture of continuous learning and development

• Ensuring strategic alignment of the training department with business goals

Qualifications

• Familiarity with modern and traditional training methods

• Excellent leadership and motivational skills

• Ability to plan, manage time and multitask effectively

• Advanced database and computer skills

• Strong verbal and written communication skills

• Advanced record-keeping skills

• Excellent decision-making and problem-solving skills

• Good collaboration and teamwork skills

• Travel Required

Working conditions

Must be able to work in a moderately loud and fast-moving environment. Jimmy John’s stores play music at a moderate level all day. Must be able to avoid distraction and apply safety best practices while using slicer, knives and oven.

Physical requirements

Must be able to sit, stand, bend, kneel, climb stairs and walk. Must be able to carry sandwiches when delivering to offices and/or events.