Transcend PMO Senior Operations Manager

Position Senior Operations Manager – PMO (Project Engineering) Location Beerse, Belgium (alternatives include Switzerland, Ireland, Italy, Portugal, Spain, Canada, Brazil, and the United States) Program Context Transcend is a global business transformation program that will modernize the Pharmaceutical ERP landscape from seven to one S/4HANA platform, providing a cost‑effective, fit‑for‑purpose digital backbone for the Innovative Medicine business. Key Responsibilities PMO Operations Coordination and Governance Lead PMO operations across program phases to enable effective governance, clear communication, and high‑quality inputs for decision forums. Drive integrated planning across multiple sophisticated releases, handling RAID and change control processes to enable proactive issue resolution and focused execution. Supervise schedule management by ensuring accurate, data‑driven tracking against the integrated program plan. Handle scope governance by ensuring all changes are evaluated, documented, and aligned with program objectives and stakeholder expectations. Deliver consistent and transparent status reporting across governance levels, providing clear, actionable insights to support decision‑making. Champion predictive delivery practices to identify risks and opportunities early, enabling timely intervention and course correction. Ensure PMO operations align with compliance and quality standards, embedding a strong risk management culture focused on identification, mitigation, and follow‑through. Supervise deliverables tracking and governance across releases to maintain program integrity, visibility, and delivery confidence. Resource and Team Leadership Lead and develop a diverse PMO operations team, including deployment leads and offshore resources, to deliver consistent, high‑quality results. Coach and mentor team members to build capability, develop accountability, and promote a collaborative, high‑performing environment. Partner with global program managers and PMO leadership to align priorities, integrate delivery plans, and strengthen communication across teams. Build strong relationships across geographically dispersed teams to enable collaboration, knowledge sharing, and continuous improvement. Serve as an escalation point for PMO‑related issues, coordinating resolution with leadership and cross‑functional collaborators. Continuous Improvement and Operational Support Align deployment activities with overall program objectives by partnering with deployment leads to enable seamless execution and risk mitigation. Provide clear and timely updates on PMO performance, resource needs, risks, and improvement opportunities to support informed decision‑making. Drive a culture of continuous improvement by using data and insights to enhance processes, tools, and team capabilities. Ensure effective PMO operations through accurate planning, focused tracking, reliable governance, and proactive risk management. Qualifications Minimum bachelor’s degree in business administration, engineering, or a related field. Advanced degree or MBA preferred. Minimum of 8 years of proven experience, including 7+ years in program or project management with PMO experience within large, sophisticated, global transformation programs (ideally including ERP implementations). Consistent track record of successfully leading PMO operations teams, handling cross‑functional and geographically dispersed resources. Strong expertise in delivery governance, RAID management, schedule and scope control, status reporting, and risk management. Demonstrated ability to drive data‑driven decision‑making and continuous improvement within PMO functions. Experience providing day‑to‑day leadership, coaching, and support to teams in a matrixed environment. Strong collaborator management and communication skills, with the ability to build effective working relationships across project teams and business functions. Strong business insight and understanding of compliance, quality standards, and change management principles. Proficiency with project management tools and software, and familiarity with Agile and Waterfall methodologies. Ability to work effectively in a fast‑paced, dynamic environment, handling multiple priorities and sophisticated dependencies. Strong problem‑solving skills, critical thinking, and a proactive approach to risk identification and mitigation. Benefits Base salary range: $122,000.00 – $212,750.00. Long‑term incentive program and participation in consolidated retirement (pension) and savings (401(k)) plans. Vacation: 120 hours per calendar year. State‑adjusted sick time (Colorado 48, Washington 56, otherwise 40 hours). Holiday pay, including floating holidays: 13 days per calendar year. Work, personal and family time: up to 40 hours per calendar year. Parental leave: 480 hours within one year of birth/adoption/foster care. Bereavement leave: 240 hours for immediate family; 40 hours for extended family. Caregiver leave: 80 hours in a 52‑week rolling period. Volunteer leave: 32 hours per calendar year. Military spouse time‑off: 80 hours per calendar year. Equal Employment Opportunity Statement Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. Johnson & Johnson is committed to providing an inclusive interview process for applicants with disabilities. 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