Transitions ManagerFounded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients.AKAM is proud to be Great Place to Work-Certified. Our benefits include several healthcare, dental and vision options, a retirement program, paid time off plans, 11 paid holidays per year, educational reimbursement, transportation discount purchase programs, service, and performance awards in addition various social and recreational activities.AKAM is on the lookout for a Transitions Manager who loves bringing order to complexity and thrives on getting things off to a great start. In this role, you'll be the driving force behind onboarding new condominium and HOA communities by making sure every transition into AKAM is smooth, seamless, and stress-free.You'll partner with boards, vendors, and internal teams to orchestrate each transition from kickoff to completion by handling financials, operations, compliance, and communication with confidence and care. If you're a natural organizer, people-person, and problem solver who enjoys variety and momentum, this is a role where you'll truly shine.What You'll Be Doing1. Own the Transition ExperienceLead and manage the full onboarding process for condo and HOA communities from start to finishAct as the main point of contact for HOA boards, outgoing management companies (when applicable), and AKAM's internal teamsCoordinate timelines, workflows, and deliverables across operations, accounting, IT, and supportCreate customized transition plans and checklists to ensure every detail is covered2. Master the Details (Without Losing the Big Picture)Collect, review, and organize essential HOA recordsgoverning documents, financials, contracts, insurance, and vendor infoEnsure all transitions meet Florida HOA legal and statutory requirementsAccurately transfer community data into AKAM's systems and property management softwareHelp refine and standardize transition processes to make each one better than the last3. Build Strong Relationships from Day OneEstablish trust with HOA boards and residentsLead welcome meetings and orientation sessions that set the tone for a successful partnershipProvide clear, consistent communication and updates throughout the transition process4. Collaborate Like a ProPartner closely with accounting, operations, HR, legal, and leadership to ensure everyone is aligned and readyCoordinate with vendors and service providers to ensure uninterrupted service for the community5. Make a Good Process Even BetterTrack transition outcomes and identify opportunities for improvementPrepare reports and insights for leadership to help drive continuous improvementWhat You Bring to the TableProfessional SkillsStrong project management and organizational skillsExcellent communication and relationship-building abilitiesA detail-oriented mindset with the ability to juggle multiple prioritiesA proactive, solutions-focused approachyou spot issues before they become problemsIndustry ExperienceFamiliarity with property management operations, including HOA finances, contracts, and complianceComfort working with property management software and document systemsKnowledge of Florida HOA laws and governance preferredFlorida CAM license a plus, but not required