Transload Operator-CSR CAB2

Job TitleSpecific Responsibilities to Include:Daily unloading of materials consisting of a variety of bulk liquid and dry productsAbility to understand and follow operating procedures and policiesAbility to operate or learn to operate railcar loading systems and equipmentAbility to perform work safely and productivelyAbility and interested in being cross trained on all functions at facilityProcesses orders by EDI, fax and emailInputs receiving and shipping of customers goods into Customer Management Systems.Resolves inventory, receiving, shipping and invoicing problemsParticipates in physical inventory countsAnticipates and corrects problems in delays and any additional information needed by customerForwards to the Customer documents and records upon request.Follows-up on orders to ensure delivery by specified datesChecks orders to ensure they are accurate with regards to quantity shipped.Prints and supplies special labeling when required to the shipping department.Receives, investigates and resolves customer complaintsConsults with warehouse or common carrier personnel to expedite or trace missing or delayed shipmentPerforms other related duties as requiredStrong work ethicKeeps work area cleanAttention to detailAccurately fill out all necessary paperworkEnforces safety policies and procedures with other employees and visitorsAbility to perform general maintenance on equipmentAssist with other duties within the facility (general maintenance, landscape upkeep and painting)Interact with customers, railroad crews, other Team Members and visitorsUnderstands customer needsRequirements of a successful Transload Operator:Read, write, and understand EnglishBasic math skillsComputer skills Microsoft Office including Word, Excel, PowerPoint, Teams, Sharepoint & OutlookValid Driver's LicenseCapable to learn how to operate and maintain railcar/trans loading equipment (e.g., Hoses, portable conveyors, transfer pumps, portable stair systems, small to medium sized equipment, etc.)Ability and willingness to travel to other transload terminals to assist when necessaryHere are some of the physical requirements for this role:Physically able to climb up and down railcars/ladders safelyWilling to receive general safety trainingAbility to work outside in ALL weather conditions (snow, rain, sub-freezing temps)Willing to work with liquid hazardous and dry bulk materialsCan carry at least fifty (50) poundsIn good physical condition (able to walk one (1) to two (2) miles per shift)The applicant selected for this position may be required to successfully complete a background check and drug test. Passing results must be received prior to start date in new position. (Background check may include the following: Credit History, Criminal History, Driver License Record History, Education Credentials, Employment History, Reference Checks and Professional License or Certification review relevant to the position.)Safety is the cornerstone value in our Company. Our employees are expected to live our values on the job in how we work, how we act, and how we create value. Safety is a personal responsibility. We are professionals and our activities must reflect that professionalism. Each team member must demonstrate safety advocacy every day regardless of their role in the Company. Compliance with safety and operating rules is required and essential to our own safety and that of others.At Patriot, we value our relationships with our customers, employees, shareholders, communities and other stakeholders. We know that safety, integrity, reliability, ethical behavior and exceptional customer service are critical to building and maintaining strong, mutually beneficial relationships. Everyone at Patriot from the mailroom to the boardroom embraces those values. More importantly, as a team, we make it our business to demonstrate them in everything we do. It's "The Patriot Way."Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.