Tririga Iwms Engineer

Job Description: TRIRIGA IWMS Engineer
Location: Phoenix, AZ
Full-Time

Job Description

Job Summary
The TRIRIGA IWMS Engineer will configure, customize, and support IBM TRIRIGA applications, with a primary focus on the TRIRIGA Reserve module and workplace reservation capabilities. This technical role will support reservation workflows, reporting, SQL-based analysis, system integrations, production deployments, monitoring, and issue resolution across the integrated environment.

Must Have Technical/Functional Skills

• Hands-on experience with IBM TRIRIGA
• Expertise in TRIRIGA Reports
• Expertise in SQL
• Hands-on integration experience
• Experience with Microsoft 365
• Experience with Microsoft Entra ID
• Experience with Microsoft Exchange Online
• Experience with Microsoft Active Directory
• Experience with the TRIRIGA Reserve module is an added advantage

Roles & Responsibilities

• Configure, customize, and support IBM TRIRIGA applications, with primary responsibility for the TRIRIGA Reserve module and workplace reservation capabilities.
• Implement and maintain reservation workflows for workspaces, conference rooms, shared resources, availability rules, booking policies, and user notifications.
• Integrate the workplace reservation system with Microsoft 365, Microsoft Entra ID, Microsoft Exchange Online, and Active Directory.
• Configure and administer single sign-on, role-based access, security groups, user provisioning, room mailboxes, resource calendars, permissions, and booking policies.
• Develop, enhance, and maintain TRIRIGA reports and operational dashboards for reservation, occupancy, utilization, and system-performance information.
• Write and optimize SQL queries for data validation, reporting, troubleshooting, reconciliation, and analysis while maintaining data integrity and performance.
• Troubleshoot and resolve TRIRIGA, authentication, synchronization, calendar, connectivity, reporting, and reservation issues.
• Support testing, release validation, production deployments, system monitoring, incident resolution, and technical documentation.
• Coordinate with application, infrastructure, security, and vendor teams.