Position Overview

Responsible for managing dispatch operations for a local drayage fleet (10 tractors and 2 straight trucks) while coordinating nationwide truck brokerage shipments. This role ensures efficient freight movement, driver compliance, and real-time shipment tracking while maintaining strong relationships with owner operators and external carriers.

Key Responsibilities

Local Drayage Operations

• Assign drivers and vehicles to transport freight to designated destinations
• Dispatch owner operators for pickup and final delivery
• Confirm successful pickup and delivery completion
• Ensure compliance with DOT, FMCSA, and HOS regulations
• Verify bill of lading details, container numbers, and piece counts
• Confirm cargo availability and release from pier or rail yard

Truck Brokerage Operations

• Arrange nationwide pickup and delivery of freight
• Coordinate transloads and shipments outside local operating authority
• Manage payments to outside carriers
• Support brokers with transportation coordination

Dispatch & Coordination

• Monitor routes and real-time field unit status
• Prioritize schedules and adjust routes for efficiency
• Provide drivers with order updates, traffic alerts, and delivery requirements
• Schedule and confirm deliveries
• Track trucks and freight using online systems
• Troubleshoot shipment issues and delays
• Notify internal teams of service disruptions

Administrative & System Management

• Enter dispatch data and maintain logs in Profit Tools
• Process driver settlements and pay statements
• Upload and manage shipping documentation
• Maintain updated dispatch board
• Record driver and owner operator requests and follow up

Relationship Management

• Maintain strong working relationships with owner operators and fleet partners
• Communicate with vendors, brokers, and customer service teams
• Support ongoing transportation coordination

Skills & Qualifications

• Minimum 5 years freight dispatch experience
• Experience with Profit Tools strongly preferred
• Strong multitasking and problem-solving ability
• Proficiency in Microsoft Office (Excel, Outlook)
• Excellent communication and interpersonal skills
• Ability to work independently and within a team
• Flexible availability
• High school diploma or equivalent