Trueblood Data Manager (MA5|DBHR) Apply
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This position works with the Trueblood program managers, HCA technical staff, and Research and Data Analytics (RDA) in building out a behavioral health data capture system and informing data-driven practices for the HCA Trueblood programs. The ideal candidate will understand the common limitations of collecting behavioral health data as well as be able to translate data terminology and each groups goals to enhance the agencys ability to consistently capture accurate data. If you thrive in an environment where you will navigate ambiguity and behavioral health data to support the enhancement of critical programs across the state, this may be the position for you!
All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes.
Division philosophy statement:
The Division of Behavioral Health and Recovery (DHBR) values and seeks diversity, equity, and inclusion as integral to the behavioral health field. We support, embrace, and celebrate everyones uniqueness, promote inclusion, and commit to remove systemic barriers that affect our workforce, our providers, and the people that receive prevention, treatment, and/or recovery support services.
About the division:
DBHR provides support for substance use treatment, mental health services, and problem gambling services through prevention, treatment, peer, and recovery support. Programs promote strategies that support healthy lifestyles by preventing the misuse of alcohol, tobacco, and other drugs, supporting recovery from substance use, promoting recovery and resiliency, reducing stigma, and mitigating the effects of problem gambling on the individual and family. DBHR brings operational elements such as medical assistance, substance use, and mental health into closer working relations to serve individuals more effectively and efficiently.
About the position:
This position works closely with the HCA Trueblood element team, HCA data technical team, and RDA to enhance programmatic oversight and outcomes by performing statistical or mathematical analytical methods to data, identifying data-related gaps and problems, creating solutions to enhance data-driven programming, and is responsible to make value out of the complex data.
Program data is associated with the Trueblood v. WA joint stipulation and project plan, which is a statewide effort to establish long-term remedies to unconstitutional delays in competency evaluation and restoration services for individuals detained within jails across Washington state.
The position will be responsible for developing and maintaining partnerships with community and internal stakeholders to ensure accurate and credible data. This position functions as a technical expert to the Trueblood team on specific data-related programmatic subject matter questions. This position will offer descriptive analytics with complex data that resides within multiple data systems and provide Trueblood program managers and supervisor with meaningful comparisons, and programmatic implications based on each programs data.
This position is eligible to telework and is typically not required to report on-site.The default assigned work location of all Health Care Authority (HCA) positions both on-site and telework eligible positions is within the State of Washington. Frequency of onsite work will vary based on business and operational needs. HCA may choose, but is not required, to support out-of-state telework on a case-by-case basis.
Some of what you will do:
Oversight of Trueblood element data, including analysis, applications for strategic policy, and programmatic development and communications
- Serve as consultant to section and division leadership, influencing the development of policies and procedures, formulating goals and objectives of the Trueblood Settlement Agreement and subsequent implementation plans.
- Assist in development of operational dashboards, data analytics, and performance indicators to monitor program service objectives.
- Clearly and transparently communication current data, trends, and implications.
- Provide expert-level research, analysis, and strategic planning to develop policy and service enhancements related to the Trueblood elements.
- Identify problems and analyze and evaluate operating deficiencies or difficulties. Provide management with alternatives and recommended course of action.
- Lead the development and monitoring of the Trueblood element performance accountability, data analysis, research, and reporting.
- Analyze agency policy and operations that impact Trueblood elements. Provide executive-level analysis and recommendations to division leadership.
- Produce executive-level reports on highly visible, complex issues, including multisystem involved people, service quality, discharge, and provide recommendations to support decision making division and executive leadership.
Continuous quality improvement activities
- Ensure rigorous and standardized data collection processes and protocols are consistent across locations.
- Develop process improvement strategies and solutions for Trueblood element operations and program implementation that are informed by community members, providers, stakeholders, available data, and national best practices.
- Ensure data collection revision requests are sound and have minimal collateral impacts on program operations, reporting requirements, and/or related data collections.
- Lead in the development and monitoring of performance accountability, data analysis, research and reporting that support the Trueblood elements and its integration and alignment with other HCA and DBHR health care and recovery support initiatives.
- Coordinate completion of reports on quality measures and data compilation and analysis.
Required qualifications:
Qualifying candidates will meet bothof the following qualifications:
- Bachelors degree in behavioral health, public health, public administration, business administration, social work, or a related field, and
- Five years of demonstrated experience in two or more of the following areas:
- quality assurance
- process improvement methodologies
- behavioral health experience
Required competencies:
- Ability to work collaboratively to plan, analyze and problem solve, identify policy needs, develop goals and objectives, and use data for decision making.
- Ability to analyze and resolve complex problems related to behavioral health programs.
- Ability to maintain relationships, coordinate and build consensus among internal and external stakeholders.
- Ability to work with cross-system partners to improve coordination of care for individuals with multiple needs.
- Data analysis and interpretation to include an understanding of coding languages.
- Demonstrated competency in strategic planning, critical thinking/analytical skills, collaborative decision making, authoring policies, and communicating complex data and processes simply with internal and external stakeholders.
- Proficiency in problem identification, ability to view issues from multiple perspectives, and generate a variety of solutions.
- Excellent communications skills (oral and written) and the ability to interact and present effectively with a broad spectrum of professional staff at the local, state, and national levels (including representatives of the federal government, tribal nations, DSHS and other state agencies, research institutions and organizations).
- Ability to speak effectively and professionally in public to a variety of audiences.
- Masters degree in a behavioral health related field.
- Five years of experience as a behavioral health case manager, clinician, supervisor, or manager in a public behavioral health agency or health management organization.
- Field experience in practice or management in behavioral health services or related social services.
- Experience developing public presentations using data and graphics.
- Knowledge of protocols and processes of the executive and legislative branches of state and local government.
- Leadership competences must include project management and working with diverse groups, including the behavioral health and criminal court systems.
- Experience with continuous quality improvement approaches and change management techniques and practices.
- Policy research and analysis.
Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification. To apply for this position, you will need to complete your profile which includes three professional references and attach:
- A cover letter that specifically addresses how you meet the qualifications for this position
- Current resume
To take advantage of veteran preference, please do the following:
- Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter.
- Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov.
About HCA:
Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible. There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.
What we have to offer:
- Meaningful work with friendly co-workers who care about those we serve Voices of HCA
- A clear agency mission that drives our work and is person-centered HCA's Mission, Vision & Values
- A healthy work/life balance, including alternative/flexible schedules and mobile work options.
- A great total compensation and benefit package WA State Government Benefits
- A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
- Tuition reimbursement
- And free parking!
Notes:
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.
HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Jake Nelko at 360.725.0945 or jake.nelko@hca.wa.gov.
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