Underwriting Assistant

We are seeking an experienced, highly motivated insurance professional to join our Underwriting team. The ideal candidate should have experience in transportation insurance or be willing to learn the transportation industry through coaching and self-study. In addition, the ideal candidate will be committed to providing excellent customer service. Lastly, the ideal candidate will add to and bolster DMC’s unique culture – a workplace built in enthusiasm, entrepreneurship, integrity, communication, proactive problem solving, and a genuine passion for helping our customers and agents.ResponsibilitiesHandle various rating functions & processes in order to support Underwriting with critical data necessary for their risk pricing processConduct initial triage of submission applications, as well as quality review the accuracy of submission entry previously entered in the clearance and reservation systemOrder and screen miscellaneous reports needed in the rating and underwriting processes such as D&B, motor vehicle reports, loss history reports, OSHA, SAFER, business websites, etc.Prepare binder letters and correspondence related to policy issuanceIssue policies, endorsements, collateral and all related forms in a timely and accurate fashionEnsure policy transactions are rated, booked, invoiced and issued accurately, meeting the corporate time service standardsCreate conditional, non-renewal, and/or other legal policy noticesPrepare requisite motor carrier filings for insured customersFollow up with key stakeholders to ensure requisite signatures are received in a timely fashionRespond to broker and insured customer requests for informationManage customer information in multiple databasesMaintain, organize and update customer information filesAssist with monitoring central Underwriting mailboxes, including assigning workPrepare underwriting documentation forms and workbooks and enter general information, including OSHA and CAB report ordering for new business and renewalsSupport various underwriting and operations processes, including communication with outside brokers, as well as internal departments in support of the underwriting process for current and prospective clientsCommunicate, as needed, with internal departments to answer policy questions and resolve issuesIdentify and recommend opportunities to make processes more efficientRequirementsInsurance policy processing experience a plusSolid knowledge of ISO commercial lines policy rating and issuing transactions in corporate systemsBachelor’s degree preferred - relevant experience accepted in lieu of degreeExcellent analytical, critical thinking, time management and organizational capabilities with a strong customer service focus while building solid relationshipsIntermediate to advanced Microsoft Office skills, including Word, Excel, Outlook, AccessAbility to follow protocol with an emphasis on quality, timeliness and customer serviceAbility to learn complex rules and regulations related to motor carrier insurance