Position: Unified communications SRE
Location: Jacksonville FL
Contract

Required Skills:

The Workplace Site Reliability Engineering (SRE) Team is responsible for the operations of technologies and applications present in DB's Workplace, such as:
Meeting Room devices (Cisco CUCM and Endpoints, Microsoft Teams Rooms, Pexip)
Digital Signage (TriplePlay)
Print Services (LRS, HPO WebJet Admin)
End-User Peripherals (Monitors, Headsets, etc.

The SME will be responsible for:
The troubleshooting and resolution of issues with the Real Time Communications platforms, supporting services and dependencies
Performing security administration tasks, such as certificate renewals, on a periodic basis in line with agreed service levels
Performing disaster recovery testing on a periodic basis in line with agreed service levels
Patching, maintenance and remediation on the Real Time Communications platforms and supporting services
Providing efficient, effective and timely support to compliance and legal surveillance activities and data discovery requests and investigations
Ensuring production installations of the platforms and additional components are compliant with the Bank's information security standards
Providing support for the release of changes into the production environment. For managing and improving the operational run books and supporting documentation