Universal Banker

Universal Banker, Community Bank (NYC)Pay: $45,500 – $50,000 plus an annual discretionary bonusAbout the role A New York community bank is hiring a bilingual Universal Banker to deliver great service at every customer touchpoint. You’ll handle transactions, open accounts and recommend the right products to support the branch’s growth goals.What you’ll doGreet customers and give one-stop service, both in person and by phone and email.Identify customer needs and recommend deposit, loan and cash management products.Open new accounts and complete onboarding paperwork in line with policy and regulations.Process teller transactions, cash vault work and wires at teller stations, smart ATMs and cash recyclers.Follow up with customers and refer them to other departments as needed.Follow bank policy and regulations, including the Bank Secrecy Act (BSA).What you bringFluent English and Spanish (required).2+ years in retail banking, as a teller, universal banker or personal banker.Strong customer service skills and an interest in sales.Comfort with technology: Microsoft Office, online banking, ATMs and remote deposit capture.A high school diploma or equivalent.Schedule: availability Monday through Sunday based on branch needs, with occasional travel between branches. The job involves standing for long periods and lifting up to 25 lbs.