Skills | Must-Haves:
* 7+ years of professional experience
* Advanced experience in Kafka
* Experience with Java microservices and REST API's
* GCP experience
* Experience utilizing support tools (i.e. Splunk, Dynatrace)

Nice to Have Skills:
* Retail industry experience
* Bachelor's degree
* GCP certification

Description:
We are running an Integrations CoE for our client. As part of this, we are modernizing their ESB integrations to Kafka Confluent, implementing new integrations and providing support for both Kafka and ESB integrations. The role is for onsite support lead for Kafka integrations and will involve following responsibilities:

Provide support services for Middleware (Kafka Confluent)
Triage and provide resolution for production issues within defined SLAs
Do RCA for P1/ P2 incidents that have a business impact
Own all reporting and represent team in all the key meetings
Support business and test teams on lower environment during US hours
Govern SLAs
Work with offshore team to provide the required services and ensure all day critical activities are taken care of
Adhere to standards, templates and processes laid down for the support team
Provide code and configuration fixes when required

Top skill sets:
Kafka
Java Microservice and Rest API
GCP
Support tools like Splunk, Dynatrace
Retail experience will be "Good to have"