Title: Utility Business Analyst
Location: Hybrid New York, NY (Local or Nearby)

Duration: 6-12 Months
Interview: MUST attend onsite interview

Our client, a major New York based utility organization, is seeking an experienced Utility Business Analyst to support their Testing Center of Excellence. The ideal candidate has strong requirements analysis skills, hands-on utility systems experience, and the ability to partner closely with QA, Operations, IT, and project leadership.

Key Responsibilities:

Lead requirements gathering sessions with business, IT, QA, and operational stakeholders.
Translate business needs into clear, testable specifications (BRDs, user stories, process flows).
Support test planning, coverage, and traceability for TCoE governance.
Perform impact analysis for change requests and assess risks, dependencies, and testing scope.
Collaborate with QA during test execution, defect triage, and UAT support.
Drive alignment across cross-functional teams and ensure requirements meet business objectives.
Contribute to process optimization, automation opportunities, and quality improvements.
Support metrics-driven reporting through dashboards and KPI tracking.

Required Experience:

5+ years as a Business Analyst or Systems Analyst in enterprise environments.
Experience within the utility domain with at least one: (Any one)
Outage Management System (OMS)
Oracle Utilities Analytics (OUA)
GIS / ArcGIS
Advanced Metering Infrastructure (AMI)
Customer Care & Billing (CC&B)
Work Management (IBM Maximo)
Strong background in requirements elicitation, process mapping, workflow documentation
Hands-on experience with test management tools (Jira, Azure DevOps, ALM)
SQL proficiency and familiarity with regression, functional, and integration testing
Experience with Agile and Waterfall methodologies
Prior exposure to TCoE or Quality Engineering teams
Understanding of utility regulatory compliance (NERC, PSC, FERC)

Preferred Certifications:

IIBA-CBAP
IIBA-CCBA
PMI-PBA
Ideal Candidate Traits

Experienced in both business analysis and QA collaboration
Strong communicator who can work across business and technical teams
Comfortable managing multiple stakeholders and complex requirements
Utility-industry background (strongly preferred)
Local to NYC and able to attend onsite meetings/interviews