Utility Operator

Utility OperatorThe Utility Operator 1 performs alarm monitoring, alarm response, utility operations, and routine monitoring required for GxP production activities and support. The operator will be responsible for actions resulting in safe, reliable, and consistent delivery of utilities. Key utility systems required for GxP production and support are RO, WFI, Waste Neutralization, HVAC, CDA, Steam, Heating Hot Water, Gases, and Power. The Utility Operations Operator will interface cross-functionally with Instrumentation, Engineering, Compliance, EHS&S, Automation, Manufacturing, Quality Control, Reliability, and Maintenance as part of routine activities.Workplace RelationsMaintain positive relationships with key utility end usersRepresent the functional area in meetings and compliance activitiesMaintain integrated working relationships with key internal customers and cross-functional support groupsEngage with key customers on an ongoing basis to identify changing needsEngage and interface with cross-functional groups for support and collaboration to resolve emergency, urgent, and non-standard issueOversee vendors and contractors to ensure quality and effectiveness of services and deliverables.Utility MonitoringShadow and support senior operations staff as neededPerform remove from service, return to service, and system release activitiesMonitor equipment operation via multiple software applications and automated systemsRegulate equipment and conditions to identified operational standardsPerform effective and clear intragroup and intergroup shift pass downs and issue turnoverEnsure effective and clear utility system status updates to all stakeholdersCommunicate operational changes to stakeholders via standardized communication plansAssist with performing trend evaluations of system operations to detect variations that will adversely impact system reliability and/or efficiencyMonitor alignment to the identified utility service level and expected redundancy based on operational capabilitiesConduct utility area rounds, and perform routine inspections to ensure inspection readinessAlarm ResponseMonitor and respond to alarms from multiple sources and platformsInitiate trouble calls to cross-functional supportTrack alarms to resolution and escalated to the most appropriate tradeTurnover ongoing alarms between shifts, stakeholders, and other groupsQualificationsCollege degree (Associates/Bachelors), Technical Certification, military technical training, or equivalent experience that provides knowledge, skills, and the abilities required to appropriately perform the scope of responsibilities.1-2 years' experience related to utility and/or process equipment operation, maintenance, reliability, or instrumentation or an equivalent combination of education and experience is required.Experience with or experience monitoring alarms and automated controls (desired)Basic Cause Mapping course completion within 12 months (required)Additional InformationAbility to resolve problems or situations that require exercising tact, diplomacy and sound judgment.Ability to work with frequent interruptions and changes in priorities.Ability to acquire a thorough knowledge of workable systems, policies, and proceduresAbility to maintain a positive attitude regardless of circumstancesAbility to objectively support and explain reasoning for decisionsAbility to become proficient with CMMS (INFOR preferred)Ability to objectively present data and identify key issues among many variablesKnowledge of GxP maintenance and operational programsBasic understanding of utility equipment function to support steam, water, gas, and powerKnowledge of safety practices and proceduresSkill in problem-solvingSkill in oral and written communication