UX Designer - Louisville, KY

UX Designer Location: Louisville, KY Duration: Fulltime Rate: DOB US citizens, green card, EAD (H4, L2), E3 TN visa holders preferred, NO third party corp. to corp. accepted for this job Required: SR UX Designer Humana strives to create the best, most meaningful experience joining the company that we can for our new teammates. Many key touchpoints in the onboarding journey have a web-based element that requires thoughtful UX development. We are seeking an UX designer to be part of a multidisciplinary team to design a minimum loveable product for an improved onboarding experience so new associates starting a new job feel a sense of belonging and effortlessly ready to contribute in a meaningful way. This position is full time work from home, and a standard 40 hour work week with flexible schedule. Duties include: Apply human-centered design methodologies to test and learn experiments to deliver what the new employee needs Collaborate teammates to create digital prototypes to make sense of the research, tell stories about our customer and their needs Partner with service designers and product owner to develop working prototypes to meet customer needs Translate user needs, research insights, and requirements into elegant, customer-focused solutions for complex organizational systems Proven experience executing human-centered design methodologies to improve or create new services that have driven change for customer experience o Portfolio, Case studies Expert in digital experience best practices Expert in front end web development to build prototypes including: Ability to create accessible, semantic HTML Ability to design aesthetic interfaces using CSS Comfort with jQuery and other modern libraries Ability to utilize APIs and web services to develop dynamic web functionality Lead creation of early design sketches and end state vision/design prototypes to help inform strategy Partner with team members to play a role in customer research to test concepts with new hires to continuously drive and improve content, navigation and site architecture via human centered design methods Ability to gain understanding people in complex systems and problems Strong visual, written, and verbal communication skills Growth mindset: always willing to learn and make mistakes in the name of progress A passion for inclusion, empathy, and excellent design Role Desirables: Bachelor's or higher in design, human-computer interaction (HCI), user experience, human factors, interaction design, or related field or equivalent experience Experience with service design and human-centered design methodologies Experience with Agile methodologies Comfortable with ambiguity