UX Programs and Operations Manager, People Manager, Payments

UX Programs and Operations Manager, People Manager, Payments Location: Mountain View, CA, USA; San Francisco, CA, USA Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain. About the job At Google, we "Focus on the user and all else will follow." UX Programs & Operations drives projects by increasing communication, streamlining the UX design process, and fostering a culture of user-centered development. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, to create industry-leading products based on user insights. As a UX Program Manager, you will combine expert project management with a passion for user experience to improve the design of products used by billions. Your role is to plan projects, define milestones, assess risks, create actionable insights, and ensure deadlines are met. You will harmonize the work of various UX disciplines and cross-functional partners to drive team objectives and create innovative experiences. Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses. Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $188000 - $275000 (USD) + 20% bonus target + equity + benefits Learn more about benefits at Google. Responsibilities Elevate operational excellence in UX teams to build trust and deliver high-impact projects through stakeholder collaboration. Define program roadmaps and user-centered goals aligned with long-term objectives. Oversee critical efforts for broader or cross-functional projects, programs, and strategies. Advocate for the establishment of key UX metrics that drive a culture of user-centered development across a wide range of program work. Manage large, complex programs into an efficient organization. Minimum qualifications: Bachelor’s degree or equivalent practical experience. 10 years of experience managing and scaling UX related programs. 3 years of experience managing and developing a team. Experience with UX disciplines and user-centered development tools and methodologies. Preferred qualifications: Experience with the product development lifecycle. Experience with consumer e-commerce, payments, or subscription businesses. Experience improving the velocity/productivity of teams, products, and systems. Ability to take ownership of the project life-cycle while effectively self-managing priorities. Ability to communicate complex concepts clearly across different audiences and varying levels of the organization. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google’s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire. Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right. #J-18808-Ljbffr