UX Strategy Lead Digital Events Marketing Apply
Overview
We help people discover the world's most powerful mapping software. Using actionable insights to solve complex problems, you'll deliver scalable UX design system thinking across Esri.com. You'll play a central role in leading our ambitious design plans for the future of events.
With our website being viewed by tens of millions globally, come and help create, inspire, and influence user-centered design at Esri and beyond.
Responsibilities
- Focusing on the intersection of digital events and user experience, own and create a high-impact, forward-thinking vision to help shape the future design of over 30 Esri-hosted events
- Be in the room for project scope and requirements gathering in collaboration with project managers, strategists, and researchers
- Help establish best practices of customer journey mapping and service design artifacts to help unify experiences and flows across multiple digital platforms
- Attend resource planning meetings to support key programs and projects
- Cultivate a culture of high performance and professionalism by demonstrating Esri's core competencies
- Communicate regularly with your team through individual-level interactions guiding performance as well as problem-solving if issues arise
- Coach team members, identify and define their skills and goals, and support their individual career paths by utilizing our excellent development resources and benefits
- Be our UX evangelisthave an opinion, use your voice, mentor others, and communicate the value of UX
Requirements
- 3+ years of experience specializing in user experience, research, and interaction design, preferably with a focus on business-to-business (B2B) technology company
- 1+ years of experience leading high-impact design initiatives
- In-depth knowledge of mixed-method UX research methodologies
- Expert knowledge of web analytics tools
- Expert knowledge of design tools (Figma and Adobe Creative Cloud)
- Outstanding written and verbal communication and presentation skills, with the ability to make complex ideas understandable
- A clear passion for experimentation and for crafting tactics needed to improve user experience and drive increased performance
- Bachelor's degree in human-computer interaction, user experience, interaction design, applied social science, or a related field such as digital marketing
Recommended Qualifications
- AEM and Adobe Analytics experience
- High-performing professional with experience in live events, or event management software is a really big plus
- Master's degree in human-computer interaction, user experience, interaction design, applied social science, or a related field such as digital marketing
- If you don't know about geographic information system (GIS) technology, a willingness to find out will go a long way
PORTFOLIO SUBMISSION
Please include a link to your online portfolio or PDF samples of recent work. Samples must communicate your approach to evidence-driven problem-solving on real-world projects and demonstrate your skills in developing evidence-based insights and design solutions through a mix of low- and high-fidelity deliverables.
#LI-OH1
Total Rewards
Esri's competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
A reasonable estimate of the base salary range is
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here.
If you don't meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
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