Valet

The Inn At Little WashingtonSince 1978 The Inn at Little Washington, located at the foothills of the Blue Ridge mountains, has been one of the most decorated restaurants and hotels in the world. There is no better time to join our growing team of exceptional people. On-the-job training, advancement potential, flexible schedules, amazing benefits, and competitive pay. Your next career awaits.Some of our awards include Michelin 3 Stars, Forbes 5 Stars, AAA 5 Diamonds, and Wine Spectator Grand Award. Member of Relais & Chateaux.Assist in daily Front Office operations and deliver a Five-star, Five-diamond experience to all guests. Maintain all aspects of the front desk and hotel driveway to ensure a luxury experience. Serve as a support to the Front Office team and deliver an exceptional first impression to all arriving guests.Parking guests' vehicles and assisting with carrying bags to guestsAssist with opening doors and check coats for guestsMust be a strong ambassador for The Inn in all of their interactions with our guests those staying overnight in one of our 23 beautiful guest suites, as well as those dining with us in our world-famous dining roomHave the ability to multi-task in a fast-paced environment which includes, but not limited to, greeting guests, parking vehicles, escort guests to rooms, deliver luggage to guestrooms in a timely manner, open doors for guests entering and leaving the property, organize and store luggage and maintain the cleanliness of the front drivewayMust demonstrate excellent communication skills, and have the ability to meet the expectations of a 5 Star/5 Diamond property by providing top-notch guest service skillsMust greet all guests as though you are welcoming them to your own homeAn eagerness to learn new information with a positive attitudeAble to take constructive criticism to help improve faultsMust meet Forbes Standards in all daily operations and guest interactionsBe anticipatory of guest needs and respond to guest inquiries in a timely and professional mannerMust maintain professional etiquette with all guests and employeesConstantly monitor the lobby, public areas and front driveway to ensure the areas are clean and free of debrisAssist guests with directionsCommunicate parking instructions to guests if self-parking is preferredMust be able to explain room features if a guest inquiresMust follow all disinfecting and sanitization policiesRequiredMust have a valid drivers' license and be able to pass a background check and motor vehicle checkAble to drive both a manual and automatic carMust be at least 16 years of ageExcellent communication skillsMust be willing to comply with the Inn's grooming standards Any visible tattoos must be covered by the uniform and men should be clean-shaven at all timesDesirable6 months to 1 year of customer service experiencePrior experience at a 4 or 5 star luxury propertyAbility to communicate in a language other than English, preferably Spanish or FrenchCertification in CPRAbility to communicate in English both orally and writtenStrong interpersonal communication skills both verbal and writtenMust always be organized and maintain cleanliness of the front driveway and valet standAbility to multi-task in a fast-paced environmentAbility to work under pressureAbility to cross-train across multiple departments and assist when neededMust be able to lift 30+ lbsAble to stand, bend and walk for long periods of timeFrequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting and climbing**The Inn at Little Washington is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws**