vCIO (Managed Service Provider)

Vcio (Managed Service Provider)For 25 years, we have been delivering innovative technology solutions to the Greater NYC area. We place a major focus on tailored solutions to meet each individual clients needs. Our company culture is best described as "family like" and we place a major emphasis on ensuring our employees have the resources necessary to grow professionally!We are currently seeking an MSP experienced "trusted advisor" to join our team and function as a key point of contact for our clients. The vCIO will provide a strategic IT voice to clients to support their overall business objectives.vCIO (Managed Service Provider) Job Responsibilities and Essential Functions:Managing relationships with principals, owners, and key stakeholders in client organizationsUnderstanding technology business drivers in client organizationsStrategic Technology Roadmap / Budget Planning and Educating clients on technology trends and opportunitiesTechnical business consultingWorking with clients and internal teams on support escalations, project scoping and managementRegularly communicate with assigned accounts, set expectations, and negotiate priorities appropriately.Recognize and identify systemic issues and communicate recommendations for remediation to support team.Regularly meet with the service desk manager, professional services manager, and others to strategize on immediate and long-term client needs.Participate in Project Management Process. Desired Skills & Experience o Sound decision making, critical thinking and problem skills.vCIO (Managed Service Provider) Qualifications:1+ years of MSP experience REQUIRED3+ Years of IT experience working with Active Directory, O365, Windows OS, CiscoExperience with ConnectWise, Continuum RMM, and IT Glue preferredExperience serving as a trusted advisor, VCIO, client consultantvCIO (Managed Service Provider) Benefits:Salary $120,000-$150,000Health, Vision, Dental insuranceWork from home options but must live in the greater Chicago area401k+ company matchTravel Reimbursement