Vice President, IT Operations About the Company Rapid-growing organization in the retail industry IndustryRetail TypePrivately Held About the Role The Company is seeking a Vice President of IT Operations to provide strategic leadership in the planning, execution, and optimization of core IT functions. The successful candidate will be responsible for developing and implementing a comprehensive IT operations strategy that is in line with the company's long-term goals. This includes creating detailed roadmaps for infrastructure, service management, and store systems, and ensuring IT readiness for business growth and expansion. The role also involves overseeing the management of enterprise-wide infrastructure services, driving the adoption of service management frameworks, and leading the transformation of service desk operations. The VP will be a key player in maintaining consistent uptime and performance across all production environments, particularly during peak retail periods, and will be instrumental in fostering innovation and operational excellence. Applicants for the Vice President of IT Operations position at the company should have a minimum of 15 years' experience in IT operations leadership, with a proven track record in managing infrastructure services, including cloud environments, networks, and enterprise systems. Strong knowledge of service management practices and frameworks, such as ITIL, is essential, as is experience in overseeing Point-of-Sale (POS) platforms and retail system operations. The role requires the ability to lead and develop teams, manage vendor relationships, and ensure compliance with service agreements. Strategic financial management experience, including budget planning and optimization, is also a key requirement. The ideal candidate will have excellent communication and collaboration skills to engage with executive leaders and cross-functional teams, and will be adept at driving efficiency across IT operations. Travel PercentLess than 10% Functions Information Technology