Vice President, Commercial Operations

Vice President, Commercial Operations About the Company Prominent provider of cloud-based email management services IndustryInformation Technology and Services TypePublic Company Founded2003 Employees1001-5000 Categories AccountingEmailLegalSaaSSecurityB2BTechnologyInformation Technology & ServicesEnterpriseArchiving EmailsComputer NetworkingFinanceGoogle Apps Risk ManagementIntegrated Email Cloud SuiteMalwareManagementMicrosoft Exchange Risk ManagementOffice 365 Risk ManagementPhishingProfessional ServicesRansomwareRetailVMwareCloud Email ServicesEmail Cloud ServicesEmail ContinuityEmail ManagementEmail Security Specialties mimecast email archivingmimecast email securitymimecast email continuitymimecast services for microsoft office 365email securityemail continuityemail archivingservices for microsoft office 365web securitycyber resilienceawareness trainingand human risk management Business Classifications B2BSAASEnterprise About the Role The Company is seeking a Vice President of Commercial Operations to lead Deal Desk and go-to-market systems, improving the speed, accuracy, and predictability of the revenue lifecycle. Responsibilities include overseeing enterprise deal structuring, pricing, approvals, quote-to-close processes, renewal governance, and opportunity-to-cash operations. The role will establish commercial controls, improve reporting and data quality, and guide the technology roadmap, vendor portfolio, system adoption, and automation initiatives. The executive will partner across sales, finance, legal, customer success, marketing, and technology teams, while developing leaders and improving visibility into pipeline, forecasts, bookings, and renewal risk. Candidates should bring substantial B2B SaaS sales, revenue, or commercial operations experience, including executive-level leadership and direct ownership of an enterprise Deal Desk or quoting function. Strong knowledge of SaaS commercial models, pricing and discount governance, ASC 606, and financial measures such as ARR, bookings, churn, renewals, and forecasting is required. Applicants should have deep Salesforce expertise, experience managing a multi-vendor go-to-market technology stack, and a record of building scalable quote-to-cash processes. Global team leadership, senior stakeholder influence, and practical use of AI or automation are also important. A bachelor’s degree or equivalent experience is required; an MBA is a plus. Hiring Manager TitleSVP, Revenue Operations Functions Sales/RevenueBusiness Development