Company Description

Geauga Growth Partnership is a business-led organization dedicated to fostering economic growth in Geauga County by supporting existing businesses, retaining and creating jobs, and attracting new businesses. As a trusted advisor, the Partnership provides guidance and support in areas including business retention and expansion, infrastructure projects, workforce development, and regulatory assistance. Supported primarily by business membership dues, the Partnership actively engages with local businesses and stakeholders to identify growth opportunities and address challenges. With a collaborative approach, the organization connects businesses with key resources and promotes Geauga County as a destination for business investment and development.

Position Summary

The Vice President of Operations is responsible for overseeing GGP’s day-to-day functions and ensuring the successful execution of its mission-driven initiatives. This role manages operational processes, coordinates programs, and aligns resources to support business growth and workforce development. The VP of Operations works closely with the President & CEO, staff, and key stakeholders to implement strategic plans, monitor program outcomes, and ensure efficient use of funds. The position maintains operational excellence by optimizing internal systems, strengthening accountability, and fostering an environment that supports innovation, impact, and sustainability.

Essential Functions

Operational Excellence & Systems Management

The VP of Operations ensures GGP’s daily operations run smoothly, consistently, and efficiently, enabling the President & CEO to focus on strategy, relationships, and growth.

Responsibilities include:

· Overseeing internal operations, including administration, finance coordination, HR processes, policies, and compliance

· Managing and improving systems and workflows (QuickBooks, CRM, EOS tools, timekeeping, reporting)

· Ensuring organizational policies, procedures, and documentation are current and followed

· Translating strategic priorities into operational plans, timelines, and deliverables

Financial & Administrative Stewardship

The VP of Operations provides operational and financial oversight, ensuring accuracy, accountability, and strong internal controls.

Responsibilities include:

· Managing budgets, cash flow, invoicing, and expense tracking in partnership with the CEO and Treasurer

· Preparing financial reports, dashboards, and documentation for leadership and board review

· Supporting audits, grant compliance, and funder reporting requirements

· Overseeing contracts, vendor relationships, and administrative functions

Team Support, Accountability & Execution

The VP of Operations ensures staff have the clarity, tools, and support needed to execute their work effectively.

Responsibilities include:

· Supervising staff operationally and supporting performance management processes

· Reinforcing expectations related to professional conduct, timekeeping, meeting participation, and internal communication

· Supporting onboarding, training, and documentation for staff and contractors

· Acting as a stabilizing leader who ensures follow‑through on commitments and deadlines

Qualifications

Education & Experience

· Bachelor’s degree in business administration, nonprofit management, public administration, or related field

· 5+ years of progressive leadership experience in operations, program management, or organizational administration

· Experience in nonprofit, economic development, workforce development, or related sectors strongly preferred

· Demonstrated success managing budgets, systems, and cross-functional teams

· Familiarity with EOS, CRM systems, QuickBooks, and modern operational tools is beneficial

Knowledge, Skills & Abilities

· Strong operational and systems‑thinking capabilities

· Excellent organizational, analytical, and problem-solving skills

· Ability to manage multiple priorities in a fast-paced, mission-driven environment

· Skilled communicator with the ability to build trust across diverse stakeholders

· High level of professionalism, discretion, and integrity

Core Competencies

Steadfast

· Demonstrates reliability, consistency, and follow‑through

· Upholds high standards of accountability and ethical conduct

· Provides stability during periods of change or ambiguity

Vibrant

· Brings positive energy and enthusiasm to team culture

· Communicates with clarity, warmth, and approachability

· Contributes to a dynamic, engaging organizational environment

Trailblazer

· Embraces innovation and continuous improvement

· Anticipates challenges and proactively develops solutions

· Leads with curiosity, creativity, and a willingness to try new approaches

Collaborative

· Builds strong relationships with staff, partners, and community stakeholders

· Encourages shared ownership, transparency, and open communication

· Works effectively across teams to achieve collective goals

Work Environment/Physical Requirements

· Standard work is performed in an office setting with routine use of computers, phones, and other office equipment

· Occasional off-site meetings, business visits, and community events are required

· Some evening or early‑morning commitments may occur based on organizational needs, board meetings, or special events

· The position operates in a fast-paced, mission-driven environment that requires adaptability, sound judgment, and the ability to manage multiple priorities

· Ability to remain in a stationary position for extended periods while working at a computer or desk

· Ability to move about inside the office to access files, equipment, and supplies

· Ability to travel locally for meetings, business visits, and events

· Ability to lift and carry materials up to 20 pounds for event setup or program support