Change the world. Get paid for it.

At Acumen, we’re on a mission to help the disabled, military veterans, and the elderly live more independent, empowered lives. If you want your work to matter, this is your sign.

About US

Acumen Fiscal Agent began 30 years ago with a bold idea: There had to be a better, simpler, and more personal way to deliver self-directed services to individuals needing home care and their families.

Today, Acumen is proud to be one of the nation’s largest and most trusted providers of fiscal agent services.

We’re not just processing payroll or paperwork; we’re helping people live fuller, more independent lives. Come be part of something meaningful!

What is the job?

Acumen Fiscal Agent is seeking a dynamic and strategic Vice President of Regional Operations to oversee and lead our operational activities across designated regions. In this senior leadership role, you will be responsible for developing and executing operational strategies to enhance our service delivery, optimize performance, and ensure compliance with regulatory standards. You will collaborate with other executives and department heads to align operations with the organization’s broader goals and facilitate the scale and growth of our services. The ideal candidate will possess extensive experience in operational management, a proven track record of driving results, and exceptional leadership skills. This role provides a unique opportunity to have a significant impact on the company's operational effectiveness and contribute to our mission of empowering individuals in need.

Responsibilities

• Develop and implement operational strategies to achieve company objectives and improve service delivery.
• Lead and manage regional operations teams to ensure efficient and effective service execution.
• Monitor and analyze performance metrics to identify areas for improvement and implement action plans.
• Collaborate with senior leadership to align regional operations with the overall organizational strategy.
• Ensure compliance with regulatory requirements and industry standards across all operations.
• Drive a culture of continuous improvement, operational excellence, and employee engagement.
• Develop budgets and resource allocation plans for regional operations.
• Build and maintain strong relationships with stakeholders, partners, and clients.

Requirements

• Bachelor’s degree in Business Administration, Management, or a related field; MBA preferred.
• 10+ years of experience in operations management, with at least 5 years in a leadership role.
• Strong understanding of regulatory requirements and compliance in the service industry.
• Exceptional strategic thinking and problem-solving abilities.
• Proven track record of driving operational improvements and achieving results.
• Excellent communication, leadership, and interpersonal skills.
• Experience in budget management and financial performance evaluation.
• Ability to build effective teams and foster a collaborative work environment.

Benefits

️What's in It for You?

• 16 paid holidays, including your birthday! We believe celebrating you is just as important as the work you do.
• Paid Time Off and Paid Sick Time
• Employee Recognition Program
• Employee Assistance Program
• Referral Program, get extra rewards for referring your friends to work with Acumen!  
• Paid Parental Leave
• Be a part of a mission driven culture where you can make a real impact
• Medical, Dental & Vision coverage
• 401(k) with company match
• Voluntary benefits, including Pet Insurance

What Do You Think? Are You Ready to Make a Difference in Someone’s Life Every Single Day?

Apply today and be part of a team that values compassion, accountability, and purpose. Let’s make self-direction more personal, together.