We are seeking a Vice President, Regional Operations!
Hybrid role, OH

Join our team!

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.

The Vice President of Regional Operations provides executive leadership and operational oversight for assigned regions, ensuring high-quality service delivery, strong financial performance, regulatory compliance, and alignment with organizational strategy. This role serves as the primary operational partner to Regional Directors and is accountable for translating strategic priorities into consistent, scalable execution across regions.

The salary range for this position is $128,224.00 to $192,336.00 per year based on experience.

Essential Functions:

• Provide strategic leadership and executive oversight to Regional Directors responsible for day-to-day operations and service delivery.
• Drive operational excellence by ensuring consistent implementation of organizational policies, procedures, and operational standards across regions.
• Champion of high-quality, person-centered, and compliant service delivery, fostering a culture of accountability and continuous improvement.
• Identify, assess, and mitigate operational risks by implementing strategies to address access, quality, financial, or performance concerns.
• Oversee regional financial performance, including revenue, expenses, productivity, and margin targets.
• Partner with Regional Directors and finance on budget development, forecasting, and financial management.
• Drive accountability through KPIs, balanced scorecard metrics, and performance benchmarks.
• Operationalize organizational strategy at the regional level and support service expansion and growth initiatives.
• Coach, mentor, and develop Regional Directors and senior operational leaders.
• Ensure compliance with Medicaid, managed care, accreditation, and regulatory requirements.
• Foster collaboration with centralized departments, including Finance, HR, Quality, IT, and Clinical Services.
• Represent the organization externally, building strategic partnerships with stakeholders, payers, regulators, and community leaders to advance organizational objectives.
• Drive innovation and operational transformation, leveraging data analytics, technology, and best practices to enhance service delivery and scalability.
• Performs other related duties as necessary or assigned.

Minimum Requirements:

• Bachelor's degree in healthcare administration, business, social work, or related field, or commensurate experience required. Master's degree preferred.
• 10 years of progressive leadership experience in healthcare or behavioral health operations.
• Demonstrated experience overseeing multi-site or regional operations.
• Strong financial acumen and experience managing large operating budgets.
• Experience in Medicaid-funded and managed care environments.
• Demonstrated success in leading large teams and managing complex organizational structures.
• Familiarity with outcomes measurement, HEDIS-like metrics, and behavioral health quality improvement.

Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package.

Benefits include:

• Medical
• Dental
• Vision
• Short-term Disability
• Long-term Disability
• 401K w/ Employer Match
• Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.

To learn more about our organization:

Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team