Job Title: Technical Writer - Communication Specialist(Onsite/Hybrid)



Location: Brooklyn,NY 11201



Duration: 15 Months



Job Description:



Hybrid schedule: two days per week onsite at the office



Two (2) writing samples are required. Writing samples can be either a communication plan that the candidate developed; or a client letter or email announcing the launch of a new product or initiative; or an internal letter or email communicating a project delay; or a link to an online work portfolio to view writing sample.



Job Description:



The ideal candidate will have demonstrated experience developing and implementing thoughtful, people-centered communications. They will be an exceptional writer who is organized, responsive, able to think strategically and independently about their work in the context of other agency and division initiatives, and able to convey the proposed strategy in a manner that invites feedback. Responsibilities include:

Reviewing the LRP communications strategy and contributing ideas and suggestions to ensure the strategy meets the Organizational Change Management work stream goals;

Reviewing and editing general communications plans, including content, to ensure that a multi-channel approach is used, and that emails, meeting materials, posters, videos, handouts, etc. resonate with their intended audience;

Reviewing and editing design materials (letters, forms, flows) to ensure editorial/tone consistency and client understanding

Attending meetings to represent the Communications Division and provide input; and sharing updates with Communications division leaders, with recommendations for next steps;

Drafting/Editing internal communications plans, as well as content for NYCERS website, portal, letters, fact sheets, forms, brochures and other marketing material;

Working collaboratively with Business Units, Business Analysts and IT to ensure that materials created are accurate and clear before they are put into production; and

Performing other duties, as directed



SCOPE OF SERVICES:





Author and Editor

Communication Strategy

Project Management





MANDATORY SKILLS/EXPERIENCE





Demonstrated experience developing and implementing thoughtful, people-centered communications and communication plans

Exceptional writer who is organized, responsive, able to think strategically and independently about their work in the context of other agency and division initiatives

Able to convey strategy in a manner that invites feedback





DESIRABLE SKILLS/EXPERIENCE:





Experience developing web/digital content