Warehouse Assistant

We are looking for a proactive passionate Operations Lead that will oversee the local warehouse/logistics operations.Primary responsibilities are : Lead the team to deliver end to end device lifecycle management (New Devices, Imaging, Deployment, Recycling) and associated Asset Management Activities.Warehouse / logistics management.Lead a team that provide asset management (Asset Tagging, Asset Accuracy and Inventory Management , warehouse/logistics and delivery services to our key clients.SLA / KPI Management.Oversee local operations (Process/Runbooks, Productivity, inventory management, Stock Movements, escalations, shift coverage, Quality control and Asset Tagging)Ensure the area is safe/secure to work in (cameras, door access, regular cleaning)Lead/own additional activities conducted from the facility (i.e new equipment, Build of Devices, OEM Repairs, Disposal Co-ordination)Customer Relationship ManagementWork with Vendor providing services (warehouse, logistics, disposals)Regular meetings with Team and ClientProvide direction to the team including coaching as requiredReporting and MISAssist with scoping small/mid-sized projects and overseeDevelop/implement service improvements and cost reduction activitiesTime management.Suggest and support continuous improvement initiatives and resolve operational issues.Review and recommend sustainability developments.Skills, Experience and Qualification Required Ability to interact with staff/customers so as to ensure that the service is polite, efficient and responsive as the contract requiredTo work through issues analytically to a successful conclusionAbility to communicate at different levels within the organization,Understanding of Financials, including cost control, project revenue/costsPersonal SkillsExperienced in working in a fast-paced environment.Strong customer service and team management skillsAbility to manage/motivate people and teams,Must be detail oriented and self-motivatingStrong Written and Verbal Communication Skills at senior level,Relationship Management – internal and external customers, Flexibility, Presentation Skills and Team SkillsFlexibility with respect to time – client deliverables need to be met with a Can do attitudeExcellent problem solving / quantitative/ analytical skillsAbility to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels