Warehouse Carts Co-worker (US)

Purpose of Job:
Assists customers in the loading zone and ensures Shopping tools are readily available during the entire
shopping journey. Maintains the flow of carts/baby strollers throughout the store to ensure maximum availability to the customer to strengthen position as the best home furnishing store.

Core Responsibilities:
• Provides friendly, safe, and efficient car loading and/or unloading service, while maintaining a clean loading
zone by removing strapping, excess carts, and cardboard.
• Ensures all physical shopping tools throughout the store layout are monitored and filled to par levels during
open business. This includes all carts, pencils, yellow bags, maps, twine, etc.
• Ensure physical shopping tool are filled at closing and ready for the next opening business day. This includes
all carts, pencils, yellow bags, maps, twine, etc
• Monitor the condition of physical and digital shopping tools and report any IT issues accordingly and remove
any physical stands/tools that are not in safe condition.
• Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager.
• Support in other customer service areas (FSHO, Exchanges & returns, Click & Collect) as needed.
• When supporting Full Serve Hand Out (FSHO), provides customers with a simple and efficient handout
experience.
• When supporting in Returns, ensures products and equipment are properly staged for next step in process.
• When supporting Click & Collect, create a positive customer experience by ensuring accurate orders are
handed over to customers. Physical Demands: Lifting up to 50lbs and walking frequently.
Working Conditions: Outdoor 50% of the time."

Software Galaxy Systems, LLC (SGS) is an award-winning Contingent Workforce Services firm providing a broad range of integrated suite of services through a global delivery platform. SGS brings innovative talent management strategies to empower its clients to stay focused on growth of their core competencies. SGS has developed a comprehensive process-oriented methodology to manage high-volume contingent labor, payroll services and SOW’s for today’s competitive landscape.

SGS is proud of the partnerships it has built with its clients, MSP’s, and employees which has allowed it to deliver unparalleled service to its wide-ranging customer base. SGS is a certified minority owned enterprise that provides innovative yet practical solutions, from concept through execution. We combine technology with strategy and aim to deliver results today that endure tomorrow. SGS’ client centric approach delivers unparalleled value with vastly responsive, streamlined and highly process oriented workforce solutions.

SGS has been awarded and acknowledged by leading MSP’s (i.e., KellyOCG, TAPFIN, Guidant Global, etc.) for its exemplary performance in the contingent workforce space.