Warehouse Operations Internship (Mandarin Speaking) (JD Young Program)

Warehouse Operations Internship (JD Young Program)At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfillment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com's international logistics footprint.Joining JD Logistics means helping shape the future of global supply chain and logistics. You'll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you'll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.You'll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.The Warehouse Operations Intern supports daily warehouse operations and works closely with Team Leaders and Operations Managers to ensure productivity, quality, safety, and service level goals are met. This role is designed for interns who want hands-on leadership exposure in a fast-paced 3PL warehouse environment.This is a developmental role that prepares interns for future positions such as Team Leader, Supervisor, or Operations Analyst.Alongside mentorship and learning experiences your day to day role will cover responsibilities such as:Operations Support: Assist with daily inbound, outbound, picking, packing, and shipping operations; Monitor workflow and help balance labor across work areas; Track productivity, accuracy, and SLA performance; Escalate operational issues (labor gaps, system issues, delays) to Team Leaders or ManagersSafety & Compliance: Promote a safe work environment and ensure SOPs are followed; Report safety concerns, near misses, and incidents promptly; Support warehouse audits and compliance checksProcess & Continuous Improvement: Identify process inefficiencies and suggest improvements; Assist with basic data tracking (volume, productivity, error rates); Participate in process improvement projects and pilot initiatives; Help communicate daily goals, priorities, and process changes to associates; Assist with onboarding and training of new warehouse associates; Act as a point of contact for associates when Team Leaders are unavailableTeam Leadership (Intern Level): Support Team Leaders in coaching associates on standard work and safety practicesWe're looking for the brightest of minds to join our Supply Chain Team, here's who we're looking for:Native Chinese speakers preferred.Graduating in 2025 and 2026; currently pursuing or recently completed a degree in Supply Chain, Logistics, Operations, Business, or related field Strong analytical skills and proficient in Excel.Clear logical thinking, strong sense of responsibility, and excellent communication and teamwork skills.Strong interest in supply chain and e-commerce industries, with a willingness to grow in a fast-paced and challenging environment.We believe great ideas can come from anywhere, and often, they come from you. At JD.com, you'll be part of a team where your perspective matters and your contributions drive real progress. You'll work on meaningful, high-impact projects, learn from talented colleagues across our global network, and grow in an environment that champions curiosity, collaboration, and continuous learning.Hands-on exposure to end-to-end supply chain operations;Practical experience in real business scenarios with rapid skill development in operations and data analysis;Guidance and mentorship from experienced professionals;Opportunity for full-time conversion or long-term employment based on performance.At JINGDONG Logistics, we're committed to building a diverse and inclusive workplace where everyone can thrive. We're proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.