Bilingual Mandarin Warehouse Specialist

Key Responsibilities: (We will assign to learn from different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach)

• Assistant supervisors with operations of DSPs, ensuring compliance with company standards.

• Develop and enforce quality assurance protocols.

• Monitor performance and drive continuous improvement.

• Oversee warehouse activities for consistency and reliability.

• Conduct daily control meetings and performance reviews.

• Recruit qualified DSPs and provide onboarding.

• Design training to improve service quality.

• Oversee regional fleet operations, task distribution, and cost control.

• Continuously optimize collection models and processes.

• Coordinate with internal teams and external partners.

• Handle daily operations and emergency responses.

Requirements

• Bachelor's degree or equivalent, bilingual Mandarin required.

• Strong leadership, analytical, and decision-making skills.

• Able to perform under pressure in fast-paced environments

• Bilingual: Business level proficiency in both English and Mandarin; Need to communicate with the team in China.

Benefits

• 7 PTO days

• 5 Paid Sick Leave Days

• 6 Paid Holidays

• 401K 100% Matching up to 2%

• 50% Medical insurance, 100% Dental and Vision Insurance