Watch Center Specialist Apply
Salary : $53,888.02 - $72,504.22 Annually Location : Phoenix, AZ Job Type: Full-time Job Number: 2028-24E-01 Division: Criminal Investigations Division Opening Date: 04/12/2024 Summary Statement This recruitment will be used to establish an 18-month eligibility list to fill current and future vacancies. Apply quickly; the application period may close without notice. Under minimal supervision, performs work in a structured environment to monitor and coordinate day-to-day Department and fusion center operations. Works with state troopers, Operational Communications, other Department work units, the public, and other local, county, state, tribal, and federal entities to obtain situational awareness related to incidents and events and perform information sharing and alerting functions. Provides timely email notifications about events meeting certain criteria around the State. Makes phone notifications to command staff and executive staff and calls out specialty work groups. Performs other duties as assigned. This is a competitive classification. Must successfully complete the examination process. Written Exam - Multiple Choice = Weighted 100% View the Exam Plan for information regarding the test. If you have a disability which may require an accommodation, please notify in writing prior to the test date. Essential Functions (not intended to be all inclusive) 1. Calls out various work units and personnel as requested in support of incident management incidents. 2. Facilitates outside agency requests for Department assistance. 3. Makes notifications to executive and command staff as required. 4. Completes incident notification forms. 5. Sends email notification pages when incidents occur. 6. Compiles, edits, and completes daily duty reports. 7. Communicates with the public, DPS, and other agency personnel via telephone, email, and other communications platforms. 8. Activates alerts (Silver, Amber, Blue) for other agencies when criteria are met. 9. Acts as after-hours point of contact for other specified work units. 10. Sends out notifications and information to Threat Liaison (TLO) and other intelligence units. 11. Works under occasional stressful situations, to include prioritizing incoming calls and information. 12. Uses appropriate information systems related to incidents and requests. 13. Accepts complaints on Department personnel. Knowledge, Skills, and Abilities Required Knowledge of: 1. police methods, practices, and procedures. 2. Department policies, manuals, procedures, rules, and regulations. 3. incident management protocols and procedures. 4. Department organizational structure. 5. integrated Public Alert and Warning Systems (IPAWS). 6. Department complaint acceptance process. Skill in: 1. the operation and use of the Department's current CAD system and electronic incident/citation/reporting software. 2. the use of TRACS. 3. the use of other criminal database systems. 4. the use of one-to-many communications systems. 5. the activation of alerts using the Emergency Alert System (EAS) and Wireless Emergency Alert (WEA). 6. the use of Microsoft Word, Excel, PowerPoint, and Teams. 7. coordinating complex incident response. 8. writing detailed reports, logs, and after-action reviews/briefs. 9. teaching/instructing public safety and courses/classes. Ability to: 1. effectively coordinate response call outs and thoroughly complete incident notification forms. 2. read and follow standard operating procedures. 3. communicate effectively, both verbally and in writing, with Department personnel, other agency personnel, and the public. 4. answer Arizona Revised Statute and police procedural questions. 5. create professional cooperative networks and relationships and work in a multi-agency environment. 6. prepare clear, accurate, and grammatically correct written reports. 7. analyze situations or information and adopt quick, effective, and reasonable courses of action. 8. maintain composure and work effectively under highly stressful conditions. 9. treat persons with courtesy and respect while performing the Department's mission. 10. work independently. 11. work varying or rotating shifts to include weekends, holidays, callouts, and overtime. 12. perform basic mathematic and statistical calculations. 13. use a computer to perform daily tasks including reports, emails, forms, and database access. Minimum Qualifications MINIMUM QUALIFICATIONS: Requires at least three (3) years of law enforcement experience as an Arizona POST certified peace officer. Must possess and maintain a valid Arizona driver license. WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Office setting. Ability to work irregular hours and/or respond to emergency staffing or callouts on a 24-hour basis. Must successfully complete the examination process. Progression to the next step requires an overall performance rating of at least "Standard" in the last 12 months. FLSA Status: Non-Exempt A summary of the Arizona Department of Public Safety Benefits is linked 01 Are you legally entitled to work in the United States? Yes No 02 Do you, or will you be able to, possess a valid Arizona driver license by the starting date? Yes No 03 Do you have at least three (3) years of law enforcement experience as an Arizona POST certified peace officer? Yes No 04 List the job title and employer where you gained your AZ POST certified peace officer law enforcement experience. This should also be included in the Work Experience section of your application. 05 Do you understand and acknowledge you may be required to work swing and/or graveyard shifts, and respond to emergency staffing or callouts on a 24-hour basis? Yes No 06 I acknowledge that I have read, understand, and agree to the additional requirements and working conditions/physical requirements associated with this classification as stated in the job announcement/description. Yes No 07 Have you ever been convicted of a felony or an offense which would be a felony if committed in the state of Arizona? Yes No 08 Have you ever sold, produced, cultivated, or transported marijuana, or any other drug, for sale? Yes No 09 I understand if selected for a position, I will take a polygraph and answer questions regarding my background including any past drug use. Providing untruthful or misleading answers will result in disqualification. I certify the responses I provide to the following questions regarding my prior drug use will be true and accurate to the best of my recollection. Yes No 10 Please select the option below which details any marijuana usage (e.g., THC extracts, cannabis, hashish, or marijuana extracts) legally or illegally within the last six (6) months. None 1 - 5 times 6 - 10 times 11 - 20 times 21 - 30 times More than 30 times 11 Please select the option below which details usage of any dangerous drug, illegal narcotic or vaporous substance NOT prescribed by a physician for the purpose of treating a medical condition or used in a bona fide religious ceremony within the last seven (7) years. (Does not include marijuana or heroin.) None 1 time 2 - 3 times 4 - 5 times 6 - 8 times More than 8 times 12 Please select the option below which details usage of any dangerous drug, illegal narcotic or vaporous substance NOT prescribed by a physician for the purpose of treating a medical condition or used in a bona fide religious ceremony since turning 21 years of age . (Does not include marijuana or heroin.) None 1 time 2 - 3 times 4 - 5 times 6 - 8 times More than 8 times 13 Please select the option below which details usage of any dangerous drug, illegal narcotic or vaporous substance NOT prescribed by a physician for the purpose of treating a medical condition or used in a bona fide religious ceremony during your lifetime . (Does not include marijuana or heroin.) None 1 time 2 - 3 times 4 - 5 times 6 - 8 times More than 8 times 14 Please select the option below which details your heroin usage over your lifetime. None 1 - 5 times 6 - 10 times 11 - 20 times 21 - 30 times More than 30 times 15 Please select the option below which details any Adderall or similar drug usage within the last three (3) years NOT prescribed by a physician for the purpose of treating a medical condition. None 1 - 5 times 6 - 10 times 11 - 20 times 21 - 30 times More than 30 times 16 Please select the option below which details any steroid or similar drug usage within the last three (3) years NOT prescribed by a physician for the purpose of treating a medical condition. None 1 - 5 times 6 - 10 times 11 - 20 times 21 - 30 times More than 30 times Required Question
