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WDVA TWP Program Manager 3, Joint Base Lewis-McChord

In Western Australia United States

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WDVA TWP Program Manager 3, Joint Base Lewis-McChord   

JOB TITLE:

WDVA TWP Program Manager 3, Joint Base Lewis-McChord

JOB TYPE:

Full-time

JOB LOCATION:

Tacoma Western Australia United States

JOB DESCRIPTION:

Description

Transitioning Warrior Program
Program Specialist 3
Full-Time - Permanent
JBLM, WA


Do you have the experience and passion for assisting with Transitioning Veterans? Then this opportunity may be just want you're looking for!

Our team is excited to announce that we are now accepting applications for our Transitioning Warrior Program (TWP), Program Specialist 3 position, located on Joint Base Lewis-McChord (JBLM)!


Please note:
The typical expected hours will be 8:00 a.
m.
to 5:00 p.
m.
, Monday through Friday.
This position is also eligible for hybrid telework which may be authorized based on mission requirements

  • This position has been posted within the assigned pay range through Step L.
    Step M has not been published as this is considered the longevity step, in alignment with state HR compensation rules.

At the Washington State Department of Veterans Affairs (WDVA), we are passionate about our mission of Serving Those Who Served.
As a national leader in our advocacy for more than 500,000 Veterans and their family members, we strive to connect them to earned benefits as well as innovative programs focused on their overall health and wellness.
In addition, we provide critical community services through a variety of programs, and at our four State Veterans Homes located in Orting, Port Orchard, Spokane, and Walla Walla.
These locations provide Medicare and Medicaid nursing home care to honorably discharged Veterans, including, in some instances, their spouses, widows, or Gold Star Families.

As the TWP Program Specialist, you will directly support the agencys goal of outreach and access and provides community outreach to veterans and their families with direct information and assistance regarding veterans benefits and entitlements at the state and federal level.
This position also provides complex VA claims and case management services, needs assessments, and referrals for the Transitioning Warrior Program on Joint Base Lewis-McChord (JBLM) and integrates into the Solider for Life Transition Assistance Program (SFL-TAP).

This position will also coordinate with multiple agencies across State, Federal, Local, County, and Nonprofit, organizations and other key partners in order to help develop strategies and initiatives directly focused on Veterans, Transitioning Service Members and Families within the state in support of Executive Order 19-01 Veteran and Military Family Transition and Readiness Support.
This also includes conducting research, collection, and analyzation of data shared across state and partner agencies to help identify program needs for state, federal, and partner organizations to support transitioning service members and their families statewide.
These efforts may include initiatives that provide valuable information for strategic statewide efforts such as data sharing and evaluation, veteran and military spouse employment plans, hiring campaigns, and credentialing.


We invite you to bring your experience and passion for Veterans to our agency by applying today!

Duties

Some of what you'll be doing includes:


  • Performs outreach and coordination for military service members, veterans, and family members on military installations such as JBLM, Camp Murray, and National Guard and Reserve Centers.
  • Serves as a liaison to state, federal, non-profit, local and county organizations by representing transitioning service members, veterans, and their families.
  • Assists higher-level staff with coordination and planning of state sponsored events on JBLM that requires preparation of complex comprehensive plans.
    Provides recommendations, guidance, and technical assistance to the WorkSource office on JBLM.
  • Develops, reviews and performs case management for complex claims such as Post Traumatic Stress Disorder, exposure to Agent Orange and discharge upgrades.
  • Addressing veterans advocate groups concerning current rules, and regulations.
  • Studying and explaining state and federal Veterans' legislation, regulations and procedures, consulting with providers and with other government agencies.
  • Screens applications for benefits and entitlements, determines eligibility, and directly assists in the development and processing of claims applications.
  • Tracks all customer service and case management activities in the Enterprise Service Case Management System, (EVCMS).
    Submit all VA claims using Tyler Veterans Benefits (TVB) System.
  • This position performs detailed data collection and trend analysis with Federal, State, Non-Profit, and Partner agencies that support JBLM.
  • This effort directly ties into Executive Order 19-01 Veteran and Military Family Transition and Readiness Support.
  • And much more!
*Complete Position Description available upon request.
*

Qualifications

Required:

  • Two (2) years of experience as a Veterans Benefit Specialist 2 in state service.
OR
  • Bachelor's degree in business administration, counseling, social science, or closely allied field from an accredited institution whose accreditation is recognized by the U.
    S.
    Department of Education of the Council for Higher Education Accreditation, or foreign equivalent.
OR
  • One (1) year of experience providing benefits information, claims, or employment assistance to Veterans and their Families.

Please Note:
Additional qualifying experience may be substituted, year-for-year, for education.

Preferred/Desired:
  • Masters degree in public administration, business administration, health care administration, sociology, psychology, social work, human services, or related field.
  • Two or more years as a supervisor or manager in a human services agency providing direct client services.
  • Two or more years providing services to veterans and their families in a human service setting.
  • Experience as an Accredited Veteran Service Organization Representative.

Supplemental Information

Application Process:

Top candidates will be contacted directly to interview for this position.
Because the selection will be based on information provided by you, it is in your best interest to identify the knowledge, skills and abilities that address the mandatory and desirable qualifications described below.


Please include the following documents with your application:
1.
A letter of interest describing specific qualifications.

2.
A current resume detailing applicable experience and education.


Finalists will be asked to provide a list of at least three professional references with current telephone numbers.

Other Information:

  • Prior to a new hire, a background check including criminal record history will be conducted.
    Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
  • Must have a valid unrestricted driver's license and must be insured if driving a privately owned vehicle on state business.
  • This position is non-represented.

Applicants wishing to claim Veterans Preference should attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application.
Please blackout any personally identifiable data such as social security numbers.
For further information please contact us at: recruiters@dva.
wa.
gov.


Diversity, Equity, and Inclusion Employer

Here at YOUR Washington Department of Veterans Affairs our employees come from all walks of life.
We strive to hire great people from a wide variety of backgrounds.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We believe in the importance of recognizing the value each of us contribute to the success of the mission of the agency.
Having a diverse workforce is this agencys greatest resource of strength and knowledge.
It is through the combination of talents and abilities that we can pursue finding effective measures on how we can provide the best customer service.
We are committed to building a diverse and inclusive workplace for everyone.

The State of Washington is an equal opportunity employer.
Persons with a disability who need assistance in the application process or testing process, or those needing this announcement in an alternative format, may call (360) 725-2183.
TTY users should first call 711 to access the Washington Relay Service.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

If you have any questions regarding this announcement, program, or the agency, please contact us at recruiters@dva.
wa.
gov
.

Position Details

POSTED:

EMPLOYMENT:

Full-time

SALARY:

72552 per year

SNAPRECRUIT ID:

S-1707240260-edd86ce36eb023c37ed9ad4047fe62f9

LOCATION:

Western Australia United States

CITY:

Tacoma

Job Origin:

jpick2

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WDVA TWP Program Manager 3, Joint Base Lewis-McChord    Apply

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Description

Transitioning Warrior Program
Program Specialist 3
Full-Time - Permanent
JBLM, WA


Do you have the experience and passion for assisting with Transitioning Veterans? Then this opportunity may be just want you're looking for!

Our team is excited to announce that we are now accepting applications for our Transitioning Warrior Program (TWP), Program Specialist 3 position, located on Joint Base Lewis-McChord (JBLM)!


Please note:
The typical expected hours will be 8:00 a.m. to 5:00 p.m., Monday through Friday. This position is also eligible for hybrid telework which may be authorized based on mission requirements

  • This position has been posted within the assigned pay range through Step L. Step M has not been published as this is considered the longevity step, in alignment with state HR compensation rules.

At the Washington State Department of Veterans Affairs (WDVA), we are passionate about our mission of Serving Those Who Served. As a national leader in our advocacy for more than 500,000 Veterans and their family members, we strive to connect them to earned benefits as well as innovative programs focused on their overall health and wellness. In addition, we provide critical community services through a variety of programs, and at our four State Veterans Homes located in Orting, Port Orchard, Spokane, and Walla Walla. These locations provide Medicare and Medicaid nursing home care to honorably discharged Veterans, including, in some instances, their spouses, widows, or Gold Star Families.

As the TWP Program Specialist, you will directly support the agencys goal of outreach and access and provides community outreach to veterans and their families with direct information and assistance regarding veterans benefits and entitlements at the state and federal level. This position also provides complex VA claims and case management services, needs assessments, and referrals for the Transitioning Warrior Program on Joint Base Lewis-McChord (JBLM) and integrates into the Solider for Life Transition Assistance Program (SFL-TAP).

This position will also coordinate with multiple agencies across State, Federal, Local, County, and Nonprofit, organizations and other key partners in order to help develop strategies and initiatives directly focused on Veterans, Transitioning Service Members and Families within the state in support of Executive Order 19-01 Veteran and Military Family Transition and Readiness Support. This also includes conducting research, collection, and analyzation of data shared across state and partner agencies to help identify program needs for state, federal, and partner organizations to support transitioning service members and their families statewide. These efforts may include initiatives that provide valuable information for strategic statewide efforts such as data sharing and evaluation, veteran and military spouse employment plans, hiring campaigns, and credentialing.

We invite you to bring your experience and passion for Veterans to our agency by applying today!

Duties

Some of what you'll be doing includes:


  • Performs outreach and coordination for military service members, veterans, and family members on military installations such as JBLM, Camp Murray, and National Guard and Reserve Centers.
  • Serves as a liaison to state, federal, non-profit, local and county organizations by representing transitioning service members, veterans, and their families.
  • Assists higher-level staff with coordination and planning of state sponsored events on JBLM that requires preparation of complex comprehensive plans. Provides recommendations, guidance, and technical assistance to the WorkSource office on JBLM.
  • Develops, reviews and performs case management for complex claims such as Post Traumatic Stress Disorder, exposure to Agent Orange and discharge upgrades.
  • Addressing veterans advocate groups concerning current rules, and regulations.
  • Studying and explaining state and federal Veterans' legislation, regulations and procedures, consulting with providers and with other government agencies.
  • Screens applications for benefits and entitlements, determines eligibility, and directly assists in the development and processing of claims applications.
  • Tracks all customer service and case management activities in the Enterprise Service Case Management System, (EVCMS). Submit all VA claims using Tyler Veterans Benefits (TVB) System.
  • This position performs detailed data collection and trend analysis with Federal, State, Non-Profit, and Partner agencies that support JBLM.
  • This effort directly ties into Executive Order 19-01 Veteran and Military Family Transition and Readiness Support.
  • And much more!
*Complete Position Description available upon request.*

Qualifications

Required:

  • Two (2) years of experience as a Veterans Benefit Specialist 2 in state service.
OR
  • Bachelor's degree in business administration, counseling, social science, or closely allied field from an accredited institution whose accreditation is recognized by the U.S. Department of Education of the Council for Higher Education Accreditation, or foreign equivalent.
OR
  • One (1) year of experience providing benefits information, claims, or employment assistance to Veterans and their Families.

Please Note:
Additional qualifying experience may be substituted, year-for-year, for education.

Preferred/Desired:
  • Masters degree in public administration, business administration, health care administration, sociology, psychology, social work, human services, or related field.
  • Two or more years as a supervisor or manager in a human services agency providing direct client services.
  • Two or more years providing services to veterans and their families in a human service setting.
  • Experience as an Accredited Veteran Service Organization Representative.

Supplemental Information

Application Process:

Top candidates will be contacted directly to interview for this position. Because the selection will be based on information provided by you, it is in your best interest to identify the knowledge, skills and abilities that address the mandatory and desirable qualifications described below.

Please include the following documents with your application:
1. A letter of interest describing specific qualifications.
2. A current resume detailing applicable experience and education.

Finalists will be asked to provide a list of at least three professional references with current telephone numbers.

Other Information:

  • Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
  • Must have a valid unrestricted driver's license and must be insured if driving a privately owned vehicle on state business.
  • This position is non-represented.

Applicants wishing to claim Veterans Preference should attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please blackout any personally identifiable data such as social security numbers. For further information please contact us at: recruiters@dva.wa.gov.


Diversity, Equity, and Inclusion Employer

Here at YOUR Washington Department of Veterans Affairs our employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We believe in the importance of recognizing the value each of us contribute to the success of the mission of the agency. Having a diverse workforce is this agencys greatest resource of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures on how we can provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone.

The State of Washington is an equal opportunity employer. Persons with a disability who need assistance in the application process or testing process, or those needing this announcement in an alternative format, may call (360) 725-2183. TTY users should first call 711 to access the Washington Relay Service.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

If you have any questions regarding this announcement, program, or the agency, please contact us at recruiters@dva.wa.gov.


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