9+ Month W2 Contract (No C2C/No Student Sponsorship/No Visa Sponsorship)Onsite 5x per week in Thousand Oaks, CAPay up to $45/hr. W2. (No PTO and No Paid Holidays)Please note a 14-question technical screening is required for submission. Milestone is seeking to engage a Specialist IS Business Systems Analyst with windows administration expertise to join our Enterprise Benchtop Services team for a minimum of a 1-year assignment. The position will perform Windows System Administration for laboratory-based computer systems used to control laboratory instruments (instrument controllers). The IS Analysts will work closely with scientific functional groups to install, configure, test, maintain, and troubleshoot lab workstation hardware and software. The role will also work on general lab IT system problem tickets as reported by lab scientists.Service will typically be provided during normal business hours between 8:00 am to 5:00 pm Monday –Friday, excluding Holidays and Shutdowns. However, some work may be required to be performed before or after these hours.Top Must-Have Skill Sets:5+ years’ experience with Windows Desktop administrationWindows Operating systems - Win10, Win11, Windows ServerService Now ExperienceSCCM ExperiencePC/Laptop Hardware maintenanceSoftware/Hardware troubleshootingNetworking skills - TCP/IP, Windows Domains, Network configurationsExcellent communication, customer relations and problem-solvingAbility to work autonomously with follow-through to completion and documentationOrganizational skills sufficient to multi-task in an extremely fast-paced environment with changing priorities.Excellent customer service skillsAbility to lift 40 lbs.Responsibilities:Lab Data Remediation: Configure data management software to automate movement of data from lab instrument computer systems to Amgen enterprise file shares.General Ticket Resolution via ServiceNow: Actively respond to incidents and requests for all laboratory software and systems. Perform system administration of both local and enterprise laboratory software and systems including: user account management, licensing management, Tier 1 incident response and troubleshooting.Documentation: Use ServiceNow to track service requests and/or escalate issues when necessary and to keep asset inventory up-to-date.Physically inventory laboratory computers and reconcile with laboratory inventory systemSupport corporate deployments of anti-virus, software patches to laboratory computersPartner with Instrument vendors on system requirements, setups and configurations for new systems as well as upgrades to existing systems.Preferred:Experience in a QC and validations environmentGXP/GLP ExperienceValidations ExperienceAny experience with development and/or maintaining administration tools for the Digital Lab Solutions is a plus (PowerShell, C#, Python, SQL)Experience with administration of LIMS, ELN, and Waters systemsExperience with ITILExperience working in a GxP/GMP environmentExperience supporting/troubleshooting laboratory systems such as HPLCs, Mass Specs and various other lab instrumentsScripting – PowerShell, Batch, PythonAdvance IT Certifications (A+, MCSE, CompTIA+, etc)Education: Bachelors degree or equivalent amount of professional experienceThe estimated pay range for this position is USD $40.00/Hr - USD $45.00/Hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process