It's More Than A JobAs a Local WMS Super User at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you not only contribute to the success of your team, but also to the day-to-day operations and success in the warehouse and distribution centres. For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At Kuehne+Nagel, our work truly contributes to more than we imagine.Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Byhalia, Mississippi is looking for a new WMS Local Super User to join our Contract Logistics team.How You Create ImpactAs the WMS Local Super User you will provide enterprise-level technical support for Hunter Fan and its partners, focusing on daily warehouse operations. This dynamic role involves troubleshooting system issues, assisting with technical configurations, improving workflows, and supporting process documentation and training. The position requires collaboration with technical teams and management to enhance operational efficiency and customer service quality.Resolve problems in response to customer/system-reported incidents via trouble tickets.Handle complex tasks escalated from support engineers.Prepare error diagnostics and detailed problem descriptions for escalation.Analyze and redesign workflows to improve service quality.Establish and communicate service metrics; monitor and implement changes.Participate in new technical improvement initiatives.Document process changes, workflow updates, and best practices.Ensure SOPs are accurate, accessible, and compliant with company and customer requirements.Support audits and compliance checks related to documentation.Assist with onboarding and cross-training employees on warehouse processes and SOPs.Provide hands-on demonstrations and coaching to ensure compliance.What We Would Like You To BringA degree in Computer Science, Information systems, or an equivalent combination of education and experience1+ years of technical experience working with 3PL products including warehouse management systems, transportation management systems, and order management systems1+ years of operations experience working in warehousing or a supply chain environment1+ years of experience working with Blue Yonder, Red Prairie, or JDA is preferredWhat's In It For YouKuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-MB1Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.Who We AreLogistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.EEO StatementKuehne+Nagel is committed to Equal Employment Opportunity ("EEO") and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.Kuehne+Nagel Recruitment Team551-338-0978