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Wraparound Care Coordinator

  • ... The dalles, Oregon, United States
  • ...

    Full-time

  • ... Salary: 29.2 per hour
  • Posted on: May 07, 2024       Expires on: Jun 21, 2024

Wraparound Care Coordinator   

JOB TITLE:

Wraparound Care Coordinator

JOB TYPE:

Full-time

JOB LOCATION:

The dalles Oregon United States

REMOTE:

No

JOB DESCRIPTION:

Full job description

Working Title: Care Coordinator
Program: Wraparound
Pay Range:$26.
48-29.
20/hour
Location: The Dalles (Serves clients in Hood River, Wasco, and Sherman County)
FTE: 1.
0 FTE (37.
5 hours per Week)
FSLA Status: Non-Exempt

Mid-Columbia Center for Living (MCCFL) is a Certified Community Behavioral Health Clinic (CCBHC) that specializes in providing services that are both trauma-informed and recovery-oriented to persons/consumers with mental illness and addictions.
Trauma-informed care includes safety, choice, collaboration, trustworthiness, and empowerment for both clients and staff.
MCCFL serves Hood River, Wasco, and Sherman Counties and utilizes a consumer-involved, consumer-engaged, and consumer-driven model.
MCCFL provides a whole-person care approach to adults and children to address both physical and mental health needs.
MCCFL offers a variety of programs including a mobile crisis unit, intensive case management, ongoing counseling, community support, supported employment, jail diversion, hospital discharges, hearings, and more.

Introduction of the Classification:
The Family Care Coordinator (QMHA) is responsible for providing service planning and needs assessment to children and their families.
This position assesses and monitors progress and also coordinates/refers resources as necessary.
The Family Care Coordinator (QMHA) works in collaboration with community partners and the MCCFL Clinical Services Team to ensure that appropriate and effective services are provided to clients.
With the high prevalence of trauma among individuals receiving mental health services, the Family Care Coordinator (QMHA) must possess a demonstrated understanding of the effects of trauma on health, relationships, coping and other aspects of the lives of those we serve.


General Statement of Position Responsibilities:
The Wraparound Care Coordinator (QMHA) integrates the Wraparound process in accordance with the ten principles of the National Wraparound Initiative to ensure that youth and family voice are heard and incorporated in Wraparound teams.
This model sees the youth as a partner & team member.
The Wraparound Care Coordinator meets with youth and designated family members to identify strengths, assess needs covering all of the life domains, create mutual goals, and develop an initial wraparound plan of care.
The Wraparound Care Coordinator also works directly with the family & youth to identify potential members and assemble a Wraparound Team comprised of significant individuals involved in the youth’s life, such as family members, friends, appropriate professionals, and other natural supports.


Position-specific Essential Responsibilities:
  • Works with youth and family members to assess strengths and needs across a number of life domains and participate in cultural discovery.
  • Collaborates with youth & family to identify significant others to be part of their Wraparound Team (the team ideally should be a combination of both professional and natural supports).
  • Engages youth and the Wraparound Team to develop an individualized, integrated, family & youth-driven, comprehensive care plan that meets the identified needs and incorporates identified strengths.
  • Helps youth develop and access their own community supports
  • Monitors progress on the youth’s care plan and review progress with the Wraparound Team on a regular basis.
  • Develops, in collaboration with the youth and family members, a crisis management plan that includes action steps and identifies specific responsibilities and communication procedures.
  • Coordinates Wraparound Teams and conducts team meetings with each youth and their team at least monthly, until no longer needed by the youth and family.
  • Provides linkage between the multiple systems within which youth are involved, e.
    g.
    , child welfare, juvenile court, mental health, chemical dependency, special education, etc.
  • Attending Community Resource Team meetings as needed.

Essential Responsibilities of the General Classification:
  • Assess comprehensive needs of children and families including current and potential strengths.
    Coordinate eligibility review team meetings and other service planning meetings for families, children, and youth.
  • Provide assistance with securing needed resources such as financial assistance, transportation, educational services, and treatment services as appropriate.
  • Possess knowledge of symptoms and challenges faced by children with severe emotional disturbances.
  • Maintain familiarity with OAR’s pertaining to the mental health system.
  • Must have the ability to effectively communicate both verbally and in writing and have the ability to work independently and complete all responsibilities in a thorough and timely fashion.
  • Possess the ability to represent the interest of the client and the agency in a favorable light to the community.
  • Must have the ability to work well with teams, working toward defined objectives.
  • Provide care coordination/management services to assigned clients.
    Services are provided in the home and a variety of community settings with consideration to client preferences for time and location.
  • Actively participate in joint care planning and coordination with community partner service teams and the MCCFL Clinical Services Team.
  • Facilitate the development of the individual service plan and coordinate the services outlined in the plan.
    Encompass families and youth as partners in the process of managing/coordinating care.
    Incorporate the strengths of families and youth, including the natural and social support networks on which families rely.
  • Monitor and evaluate progress in the appropriateness of services and achieving goals.
  • Provide timely feedback/updates to the family regarding progress and encourage progression.
  • Serve as an advocate for the child and family as appropriate.
  • Utilize agency clinical software system to prepare current client records of treatment and reports as necessary and required.
    Responsible for the maintenance and timeliness of all records, progress notes, and other required documentation.
  • Support the goals of continuity and coordination of care across multiple services and systems over time.

Job Specifications: Incumbents in this position must be certified as Qualified Mental Health Associates (QMHA).
Any combination of experience and training equivalent to the following is qualifying:
  • A bachelor’s degree in social work, psychology, or related human services field and two (02) years experience in human services; OR
  • A high school diploma and five (05) years of equivalent training and work experience; or an equivalent combination of education and experience.
  • Experience working with families and children with severe emotional disturbances is preferred.
  • Bilingual fluency in Spanish/English is preferred.
  • Must pass all criminal history check requirements as required by ORS 181.
    536-181.
    537 and in accordance with OAR 407-007-0200 to 407-007-0370.
  • Must possess a valid Oregon or Washington Driver’s license, maintain an acceptable driving record, and be insurable for client service purposes and for travel between business offices, meetings, and/or training.

Position-specific Requirements:
  • The Wraparound Care Coordinator must be able to work collaboratively with staff and community partners to ensure the best care for clients.
    This position participates in decision-making processes through collaboration with clinical services supervisors, managers, psychiatrists, other care coordinator(s), and staff members for emergency and stabilization of psychiatric patients, including emergency situations.
  • The work assigned is diverse and involves addressing new and unusual circumstances in which outcomes may negatively affect costs, employee morale, or clients.
    The work regularly involves a degree of unpredictability and disruption of planned tasks requiring a flexible time management approach.
    The Wraparound Care Coordinator will be tasked with managing the mental demands of the position while monitoring and supporting client care and staff relationships.

Other Required Knowledge, Skills, and Abilities:
Knowledge: Knowledge of symptoms and challenges faced by children with severe emotional disturbances; knowledge of assessment and referral processes and procedures; knowledge of medication management; knowledge of MCCFL-based and other community-based services; knowledge of mental health and medical assessment, treatment, and service terminology; knowledge of treatment/service planning; knowledge of medical records maintenance.


Skill: Skill in the use of clinical software systems; skill in the use of standard office software; skill in keyboarding.


Ability: Ability to understand and effectively apply the concepts and practices of a trauma-informed philosophy in performing the work.
Ability to work within strong professional ethics and rules of confidentiality to provide effective services to clients.
Ability to effectively work with clients to encourage and facilitate engagement in the treatment process; ability to maintain a strong service orientation; ability to read and understand a service plan and to effectively coordinate identified services; ability to write and maintain timely and cogent notes, reports and other professional documents; ability to organize and execute work effectively under the pressure of time-sensitive deadlines; ability to work with grace and good humor under pressure and to meet multiple deadlines; ability to work cooperatively with other departments and service providers; ability to communicate effectively, both orally and in writing, and within Sanctuary Model guidelines; ability to effectively represent client and Agency interests to community partners and other stakeholders; ability to establish and maintain harmonious work relationships with co-workers at all levels of the organization, consultants, contractors, community partners, and consumers.


Leadership Received:
Family Care Coordinators work under the supervisory leadership of a Clinical Supervisor or Program Manager.
The designated supervision emphasizes independence of method and process while indicating accountability for results.


Leadership Exercised:
This position is not responsible for providing supervisory leadership to any other classification.


Physical Demands:
The Family Care Coordinator must have the ability to quickly assess and respond to concerns related to interpersonal and environmental safety as well as client care.
While performing the essential duties of this position, the employee is regularly required to use office automation including computer and phone system that requires fine manipulation, grasping, typing, and reaching.
The employee may be required to sit or stand for several hours at a time, depending on the environment and need.
This position may occasionally be required to lift up to twenty (20) pounds and to kneel, reach, bend, or squat while in the office or in the community.


Work Environment:
Work is performed in various settings, including office environments, schools, community settings, and other agency stakeholder facilities.
The office environment is typically with moderate stimuli and may often result in exposure to increased sensory experiences.
Community settings, such as residences, schools, police precincts, respite facilities, hospitals, and other public spaces may pose additional risks or discomforts that require safety precautions.
The Family Care Coordinator is expected to perform work responsibilities in the same settings in which employees are required to work.


While this description is intended to accurately reflect the activities and requirements of the Family Care Coordinator position, management reserves the right to modify, add, or remove duties as necessary.
Job responsibilities are subject to possible modification to reasonably accommodate the needs of the individuals served by this agency.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.


MCCFL provides reasonable accommodations for qualified individuals with disabilities.
To request accommodation in the recruitment or selection process, please contact human resources at 541-288-4359 or email hr@mccfl.
org.

Wn303dz3ZC

Position Details

POSTED:

May 07, 2024

EMPLOYMENT:

Full-time

SALARY:

29.2 per hour

SNAPRECRUIT ID:

S-1715661453-9e37bb3ff83209ca0c6ee5aed4a744d8

LOCATION:

Oregon United States

CITY:

The dalles

Job Origin:

jpick2

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Full job description

Working Title: Care Coordinator
Program: Wraparound
Pay Range:$26.48-29.20/hour
Location: The Dalles (Serves clients in Hood River, Wasco, and Sherman County)
FTE: 1.0 FTE (37.5 hours per Week)
FSLA Status: Non-Exempt

Mid-Columbia Center for Living (MCCFL) is a Certified Community Behavioral Health Clinic (CCBHC) that specializes in providing services that are both trauma-informed and recovery-oriented to persons/consumers with mental illness and addictions. Trauma-informed care includes safety, choice, collaboration, trustworthiness, and empowerment for both clients and staff. MCCFL serves Hood River, Wasco, and Sherman Counties and utilizes a consumer-involved, consumer-engaged, and consumer-driven model. MCCFL provides a whole-person care approach to adults and children to address both physical and mental health needs. MCCFL offers a variety of programs including a mobile crisis unit, intensive case management, ongoing counseling, community support, supported employment, jail diversion, hospital discharges, hearings, and more.
Introduction of the Classification:
The Family Care Coordinator (QMHA) is responsible for providing service planning and needs assessment to children and their families. This position assesses and monitors progress and also coordinates/refers resources as necessary. The Family Care Coordinator (QMHA) works in collaboration with community partners and the MCCFL Clinical Services Team to ensure that appropriate and effective services are provided to clients. With the high prevalence of trauma among individuals receiving mental health services, the Family Care Coordinator (QMHA) must possess a demonstrated understanding of the effects of trauma on health, relationships, coping and other aspects of the lives of those we serve.

General Statement of Position Responsibilities:
The Wraparound Care Coordinator (QMHA) integrates the Wraparound process in accordance with the ten principles of the National Wraparound Initiative to ensure that youth and family voice are heard and incorporated in Wraparound teams. This model sees the youth as a partner & team member. The Wraparound Care Coordinator meets with youth and designated family members to identify strengths, assess needs covering all of the life domains, create mutual goals, and develop an initial wraparound plan of care. The Wraparound Care Coordinator also works directly with the family & youth to identify potential members and assemble a Wraparound Team comprised of significant individuals involved in the youth’s life, such as family members, friends, appropriate professionals, and other natural supports.

Position-specific Essential Responsibilities:
  • Works with youth and family members to assess strengths and needs across a number of life domains and participate in cultural discovery.
  • Collaborates with youth & family to identify significant others to be part of their Wraparound Team (the team ideally should be a combination of both professional and natural supports).
  • Engages youth and the Wraparound Team to develop an individualized, integrated, family & youth-driven, comprehensive care plan that meets the identified needs and incorporates identified strengths.
  • Helps youth develop and access their own community supports
  • Monitors progress on the youth’s care plan and review progress with the Wraparound Team on a regular basis.
  • Develops, in collaboration with the youth and family members, a crisis management plan that includes action steps and identifies specific responsibilities and communication procedures.
  • Coordinates Wraparound Teams and conducts team meetings with each youth and their team at least monthly, until no longer needed by the youth and family.
  • Provides linkage between the multiple systems within which youth are involved, e.g., child welfare, juvenile court, mental health, chemical dependency, special education, etc.
  • Attending Community Resource Team meetings as needed.

Essential Responsibilities of the General Classification:
  • Assess comprehensive needs of children and families including current and potential strengths. Coordinate eligibility review team meetings and other service planning meetings for families, children, and youth.
  • Provide assistance with securing needed resources such as financial assistance, transportation, educational services, and treatment services as appropriate.
  • Possess knowledge of symptoms and challenges faced by children with severe emotional disturbances.
  • Maintain familiarity with OAR’s pertaining to the mental health system.
  • Must have the ability to effectively communicate both verbally and in writing and have the ability to work independently and complete all responsibilities in a thorough and timely fashion.
  • Possess the ability to represent the interest of the client and the agency in a favorable light to the community.
  • Must have the ability to work well with teams, working toward defined objectives.
  • Provide care coordination/management services to assigned clients. Services are provided in the home and a variety of community settings with consideration to client preferences for time and location.
  • Actively participate in joint care planning and coordination with community partner service teams and the MCCFL Clinical Services Team.
  • Facilitate the development of the individual service plan and coordinate the services outlined in the plan. Encompass families and youth as partners in the process of managing/coordinating care. Incorporate the strengths of families and youth, including the natural and social support networks on which families rely.
  • Monitor and evaluate progress in the appropriateness of services and achieving goals.
  • Provide timely feedback/updates to the family regarding progress and encourage progression.
  • Serve as an advocate for the child and family as appropriate.
  • Utilize agency clinical software system to prepare current client records of treatment and reports as necessary and required. Responsible for the maintenance and timeliness of all records, progress notes, and other required documentation.
  • Support the goals of continuity and coordination of care across multiple services and systems over time.

Job Specifications: Incumbents in this position must be certified as Qualified Mental Health Associates (QMHA). Any combination of experience and training equivalent to the following is qualifying:
  • A bachelor’s degree in social work, psychology, or related human services field and two (02) years experience in human services; OR
  • A high school diploma and five (05) years of equivalent training and work experience; or an equivalent combination of education and experience.
  • Experience working with families and children with severe emotional disturbances is preferred.
  • Bilingual fluency in Spanish/English is preferred.
  • Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 407-007-0200 to 407-007-0370.
  • Must possess a valid Oregon or Washington Driver’s license, maintain an acceptable driving record, and be insurable for client service purposes and for travel between business offices, meetings, and/or training.

Position-specific Requirements:
  • The Wraparound Care Coordinator must be able to work collaboratively with staff and community partners to ensure the best care for clients. This position participates in decision-making processes through collaboration with clinical services supervisors, managers, psychiatrists, other care coordinator(s), and staff members for emergency and stabilization of psychiatric patients, including emergency situations.
  • The work assigned is diverse and involves addressing new and unusual circumstances in which outcomes may negatively affect costs, employee morale, or clients. The work regularly involves a degree of unpredictability and disruption of planned tasks requiring a flexible time management approach. The Wraparound Care Coordinator will be tasked with managing the mental demands of the position while monitoring and supporting client care and staff relationships.

Other Required Knowledge, Skills, and Abilities:
Knowledge: Knowledge of symptoms and challenges faced by children with severe emotional disturbances; knowledge of assessment and referral processes and procedures; knowledge of medication management; knowledge of MCCFL-based and other community-based services; knowledge of mental health and medical assessment, treatment, and service terminology; knowledge of treatment/service planning; knowledge of medical records maintenance.

Skill: Skill in the use of clinical software systems; skill in the use of standard office software; skill in keyboarding.

Ability: Ability to understand and effectively apply the concepts and practices of a trauma-informed philosophy in performing the work. Ability to work within strong professional ethics and rules of confidentiality to provide effective services to clients. Ability to effectively work with clients to encourage and facilitate engagement in the treatment process; ability to maintain a strong service orientation; ability to read and understand a service plan and to effectively coordinate identified services; ability to write and maintain timely and cogent notes, reports and other professional documents; ability to organize and execute work effectively under the pressure of time-sensitive deadlines; ability to work with grace and good humor under pressure and to meet multiple deadlines; ability to work cooperatively with other departments and service providers; ability to communicate effectively, both orally and in writing, and within Sanctuary Model guidelines; ability to effectively represent client and Agency interests to community partners and other stakeholders; ability to establish and maintain harmonious work relationships with co-workers at all levels of the organization, consultants, contractors, community partners, and consumers.

Leadership Received:
Family Care Coordinators work under the supervisory leadership of a Clinical Supervisor or Program Manager. The designated supervision emphasizes independence of method and process while indicating accountability for results.

Leadership Exercised:
This position is not responsible for providing supervisory leadership to any other classification.

Physical Demands:
The Family Care Coordinator must have the ability to quickly assess and respond to concerns related to interpersonal and environmental safety as well as client care. While performing the essential duties of this position, the employee is regularly required to use office automation including computer and phone system that requires fine manipulation, grasping, typing, and reaching. The employee may be required to sit or stand for several hours at a time, depending on the environment and need. This position may occasionally be required to lift up to twenty (20) pounds and to kneel, reach, bend, or squat while in the office or in the community.

Work Environment:
Work is performed in various settings, including office environments, schools, community settings, and other agency stakeholder facilities. The office environment is typically with moderate stimuli and may often result in exposure to increased sensory experiences. Community settings, such as residences, schools, police precincts, respite facilities, hospitals, and other public spaces may pose additional risks or discomforts that require safety precautions. The Family Care Coordinator is expected to perform work responsibilities in the same settings in which employees are required to work.

While this description is intended to accurately reflect the activities and requirements of the Family Care Coordinator position, management reserves the right to modify, add, or remove duties as necessary. Job responsibilities are subject to possible modification to reasonably accommodate the needs of the individuals served by this agency. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.


MCCFL provides reasonable accommodations for qualified individuals with disabilities. To request accommodation in the recruitment or selection process, please contact human resources at 541-288-4359 or email hr@mccfl.org.

Wn303dz3ZC

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